How to Unroot the Sprint Galaxy SII Epic 4G Touch (SPH-D710)

If you want to get your device to a service center for any reason but have a rooted phone, it’s always a good idea to get the device back to stock before you actually do it.  This will prevent unwanted questions and of course save you a few bucks with warranty restored, with the service center none the wiser about it.  This guide will show you how to do the same with the Sprint Epic 4G Touch, Sprint’s version of the popular Galaxy S II smartphone.

I.  Before You Begin

1.  This is a Windows-based procedure, so you must have a Windows XP or a Windows 7 desktop around.

2.  Be sure that all your Samsung drivers are up to date.  If you have doubts regarding this, download and install the latest Samsung Kies desktop application and this should install them automatically for you.

3.  Download Odin3 v1.85.

4.  Download the latest stock ROM (EL29 as of now) from Sprint for the Epic 4G Touch.

II.  Unrooting the Epic 4G Touch

1.  Extract to a folder on your desktop.

2.  Extract you downloaded above to a folder on your desktop.

3.  In the extracted folder, run Odin3_v1.85.exe (make sure that the Odin3.ini accompanying this executable file remains in its location).

4.  Click on the PDA Button and select HOME_SPH-D710_CL852097_user.tar.md5 from the folder you extracted above.

5.  Under the Option section, ensure that only Auto Reboot is checked; none of the other tickboxes in this section should be checked and if they are, uncheck them all except for the Auto Reboot option.

6.  Power down your Epic 4G Touch.

7.  With the device off, press Volume Down and then press the Power button.  Then press Volume Up to put the device into Download Mode.

8.  Connect your device to the PC (make sure that you have installed Kies before you do this).  The ID:COM will turn yellow, recognizing your device.  Your Odin window should now look like this:

9.  Click on Start.  Odin will now begin flashing the stock ROM and reboot the device once the process is complete.

You will now have in your hands an untainted Galaxy SII Epic 4G Touch!!  If you have your doubts about this, download Root Checker to confirm.

This guide was based on qbking77’s solution over on the ACSyndicate forum.  Go ahead and buy him a cup of coffee or a beer if this saved you a few greens!!


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  • JD

    After doing this, I had to do a Factory Reset because I couldn’t access anything, Messaging, the Dialer, and a lot of other things. When I did the Factory Data Reset, it said the log files could not be found, but then it wrote them for me automatically and successfully…Thank God!

    Now, the only thing is, is that I have no sound when people send me a text message, other than that, everything works fine including the Wifi.

    Is there anyway to get my sound back for the notification of text messages???

  • JD

    Please Note that the sound started to work a couple of hours later and has been working since. Now there are currently no problems after following this, and after doing a Factory Reset. This saved me from the horrible version build that is FC15!

  • Jeremy

    quick questions
    1. Can this be done to flash back to stock from a custom rom
    2. If not is there another odin package to do so for el29

  • Jeremy

    Because when i had my samsung captivate, i was able to use any custom roms and if and when i soft bricked i was always able to compleye flash back to stock 2.2.
    Now i have sprints epic touch and am wonderibg and researching before doing anything.
    Thanks so much

  • stefano forero

    What if phone OS was updadted to 4.0.4 is it still doable since not gingerbread 2.3 like mentioned (hopefully im reaching david with this question my father goes way back with his father and he gave me davids card and said this should help me with any phone questions) thanks hope im not askin for special treatment lol .) Btw i have epic 4g touch sprint Thanks!

  • Todd

    Jeeze! You’re a genius. Got my Galaxy II off of the welcome screen, restored and working again. Your directions were perfect. Thanks so much for the post!

    • Dax Krishna

      glad we could help Todd! 🙂

    • Christine

      What did you do? My phone just keeps restarting………..someone PLEASE HELP ME

      • Mine did too, If you do not have it fixed yet. hold the power button and volume up and do a factory wipe.

  • northstar

    thanx for ur great directions i thought my phone was done for good glad i didnt listen to sprint!!lol

  • RYAN

    this completely made my phone worse. thanks for nothing i cant even use my phone… super pissed

    • Christine

      Mine is doing this right now, won’t get of the start screen……..HELP

    • bj

      me too ):

  • cp2

    Is there a way to UNROOT but preserve data?

  • shaku

    with this i can use it on any gsm?, this cellphone is quadband right?

    • Mahesh Makvana

      The above procedure works on Sprint device only. You shouldn’t try it on any other device as it may brick your device.

      Thanks shaku!

  • that_1_dude

    thankz a bunch man phone messed up from a bad rom could only get into download mode.glad i came across this!!!

    • Mahesh Makvana

      You’re most welcome!

  • Christine

    I just tried to unroot my phone to bring it back to sprint, and followed your directions to the letter, but now my phone won’t go past the “start screen”………Please help!!

  • ram

    Nice clear instructions…No crap watsoever.

    • ram

      Sorry, thats too soon…This ROM is just repeatedly restarting the phone…Bad ROM I guess.

    • Mahesh Makvana

      Thanks for stopping by and leaving us a comment!

    • Mahesh Makvana

      Thanks ram for leaving us good words!


    help, trying to unroot a samsung galaxy “sph-d710”. now it is in manual mode and i can’t get it out of this mode.

    • Mahesh Makvana

      You mean Download mode by “Manual mode” ?

  • Branon P

    Some apps don’t open like the phone app contacts, I need some help.

  • un-1337 h4xo2

    Worked great thanks…to all those that messed up their phones ….u didnt do it right or u didnt read sprint phone only

  • Long

    Worked great. Thanks.

  • Antonio

    why doesnt the calling app nd the contacts app open up?

  • Andre

    This procedure not working by some reason on D710.Missing link to USB driers,The PC does not recognize the phone,Massage for unknown device.



  • Yoprincess Hues

    hangs @modem bin 🙁 no hope