How To: UnRoot Your MyTouch 3G/MyTouch 1.2 MyTouch and Get Back to Cupcake (Updated 04.19.10)

UPDATE: THIS NOW WORKS ON THE MYTOUCH 1.2 (THE MYTOUCH WITH THE 3.5MM HEADPHONE JACK AT THE TOP) AND THE OLD MYTOUCH AS WELL.

1. Download the correct .nbh file for your device and rename it to sappimg.nbh if necessary (make sure it is sappimg.nbh and NOT sappimg.nbh.nbh or anything else)

NBH File (Works for the Old MyTouch)

Zip File (Works for the new MyTouch w/ 3.5mm headphone jack) RENAME IT TO sappimg.zip (not sappimg.zip.zip, just sappimg and its a .zip file!) Thanks Caesar for sending this in!

2. Save the sappimg.nbh/sappimg.zip file to your SD card. As always, do not place it in any folder on the SD card, just on the SD card.

3. Put the SD card into the phone and turn the phone on by holding down Volume Down and Power.

4. Push the trackball down on that screen and wait for it to pick up the Sappimg.nbh.

5. Push the trackball to begin, it should automatically update from there.

6. Once the flashing is fully complete, reboot the phone. DONE!

Reported Issues

Issue: Phone says that the wrong Main Version is Older or Wrong Model ID…

Solution: Use our Goldcard Method instead.

1,159 responses to “How To: UnRoot Your MyTouch 3G/MyTouch 1.2 MyTouch and Get Back to Cupcake (Updated 04.19.10)”

  1. […] OUR 1 click method, then do one of our quick unrooting procedures before beginning to start fresh. MyTouch Unrooting or G1 […]

  2. […] OUR 1 click method, then do one of our quick unrooting procedures before beginning to start fresh; MyTouch Unrooting or G1 […]

  3. […] obsolete! Please refer to the newer Rooting/Loading Custom ROM methods on our site: Unroot (G1) OR Unroot(MyTouch), then Root, then Load a Custom ROM, Apps2SD/Hero […]

  4. […] obsolete! Please refer to the newer Rooting/Loading Custom ROM methods on our site: Unroot (G1) OR Unroot(MyTouch), then Root, then Load a Custom ROM, Apps2SD/Hero […]

  5. […] obsolete! Please refer to the newer Rooting/Loading Custom ROM methods on our site: Unroot (G1) OR Unroot(MyTouch), then Root, then Load a Custom ROM, Apps2SD/Hero […]

  6. […] obsolete! Please refer to the newer Rooting/Loading Custom ROM methods on our site: Unroot (G1) OR Unroot(MyTouch), then Root, then Load a Custom ROM, Apps2SD/Hero […]

  7. […] obsolete! Please refer to the newer Rooting/Loading Custom ROM methods on our site: Unroot (G1) OR Unroot(MyTouch), then Root, then Load a Custom ROM, Apps2SD/Hero […]

  8. […] obsolete! Please refer to the newer Rooting/Loading Custom ROM methods on our site: Unroot (G1) OR Unroot(MyTouch), then Root, then Load a Custom ROM, Apps2SD/Hero […]

  9. Maryanne says:

    Will this work if I already put a rom on my phone? If I unroot will the custom rom stop working or will it leave me without an O/S?

    • TheUnlockr says:

      Hello Maryanne,

      Unrooting will put you back to the way you were before rooting, you will have the regular Android OS.

      • alexmc says:

        I did as you put but left me with android 1.5 when I need the stock 1.6 how do I upgrade to 1.6 as I started before I rooted my phone with your basic rom?

        • TheUnlockr says:

          Alexmc,

          Google for the 1.6 mytouch 1.2 update.zip file and flash it through recovery, or call TMobile and tell them you reset your phone and now your at 1.5 for some odd reason and if they can send you the 1.6 update over the air.

        • Mannie says:

          Hey Alexmc did you ever get it to work

          • Mannie says:

            I was wondering cause I successfully unrooted my Mytouch 3g with the 3.5mm jack and I’m on version 1.6, let me know if you need help, or if anyone needs help

          • chito says:

            i unrooted, but still says 1.6, i tried the flash recovery, but always says, back up failed. that is where I am stuck.

          • chito says:

            i take that back, i am trying to unroot, i have 1.6, i was able to update the rom using the sappimg link provided above, but trying to back up, fails, and i can not load the image files provided in the several videos. i even renamed it “recovery.img” to shorten my typing, but still, back up fails.

      • Joseph says:

        i did everything you said to do but it tells me the update is too old
        so what do i do now?
        and how do i get back to 1.6 im in the original mytouch 3g
        help please

    • ESDRAS says:

      it does not work on my Fender, I did all the steps but a error appears saying that the that the main version is older. what should I do in this case? thank you

    • mimoso says:

      anyone can help me my myTouch 3G gets the screen as when you press the declared volume and turn down and I run this file as income to the memory card and start uploading when powered up the phone stays again in recovery mode please help as I remove the recovery mode of my phone my email guhetob_88@hotmail.com
      thank you very much

    • randy says:

      ok first i tried to root it but could not get tmobile signal kept droping and got a bunch of fc errors so i went to unroot it and now i dont have my fender logo or any icons whtf can any one please help thanks cant make any calls just a black screen

  10. Guest says:

    Will this work if I already put a rom on my phone? If I unroot will the custom rom stop working or will it leave me without an O/S?

    • David Cogen says:

      Hello Maryanne,

      Unrooting will put you back to the way you were before rooting, you will have the regular Android OS.

  11. nepalese says:

    So this will bring back the phone to factory set OS and wipe out everything that was downloaded?

  12. Tortri says:

    This worked perfect.

    I had done something to my phone where it wouldn’t use my recovery backup to restore (flash errors) and seen this, followed your instructions and works perfectly so far.

    Now I just need to go to the next town to get a tmobile signal to get my phone up and running. (live in the middle of no where).

    Thanks theunlockr!

  13. Abid says:

    Step 4: my system doesn’t detect sappimg.nbh file. Any work around? I placed sappimg.nbh (96 MB) file on root, double checked with linda file manager it is under /sdcard.

  14. Guest says:

    So this will bring back the phone to factory set OS and wipe out everything that was downloaded?

  15. Guest says:

    This worked perfect.

    I had done something to my phone where it wouldn’t use my recovery backup to restore (flash errors) and seen this, followed your instructions and works perfectly so far.

    Now I just need to go to the next town to get a tmobile signal to get my phone up and running. (live in the middle of no where).

    Thanks theunlockr!

  16. Guest says:

    Step 4: my system doesn’t detect sappimg.nbh file. Any work around? I placed sappimg.nbh (96 MB) file on root, double checked with linda file manager it is under /sdcard.

  17. FastKatt says:

    Does this work if you have flashed the spl? Changed from stock to 1.33.2005.

  18. Guest says:

    Does this work if you have flashed the spl? Changed from stock to 1.33.2005.

  19. […] obsolete! Please refer to the newer Rooting/Loading Custom ROM methods on our site: Unroot (G1) OR Unroot(MyTouch), then Root, then Load a Custom ROM, Apps2SD/Hero […]

  20. mario says:

    wtf dude it didnt work,….
    now my phone wont turn on… or anything… HELP

  21. mario says:

    nvm my dumazzzz didnt turn my phone offf b4 i took the card out,… so i took the battery out n bak in n then it worked flawlesssslllyyy./…. ty

  22. Guest says:

    wtf dude it didnt work,….
    now my phone wont turn on… or anything… HELP

  23. Guest says:

    nvm my dumazzzz didnt turn my phone offf b4 i took the card out,… so i took the battery out n bak in n then it worked flawlesssslllyyy./…. ty

  24. Reg says:

    do you have an unroot for 32a rogers magic>?

  25. Guest says:

    do you have an unroot for 32a rogers magic>?

  26. Maryanne says:

    I tried to unroot my phone and when i load the phone to install or update the sappimg it goes thru looking for the image but does not ask me to update or install. Now my phone will not even load up i get the splash screen then it goes blank

  27. Maryanne says:

    if someone knows why this is happening please help, I have no way to use the phone now

    • TheUnlockr says:

      Hello Maryanne,

      Just take out the memory card and put it into your computer. Format it (right click it and select format if you have Windows) then put the Sappimg.nbh file on it (recommend redownloading it, in case it got corrupted during download) and then put it back into the phone without any other files on the card besides that. Then try again.

  28. Maryanne says:

    nevermind seems it would only work when i put the file on the sd card that came with the phone, no other card

  29. Guest says:

    I tried to unroot my phone and when i load the phone to install or update the sappimg it goes thru looking for the image but does not ask me to update or install. Now my phone will not even load up i get the splash screen then it goes blank

  30. Guest says:

    if someone knows why this is happening please help, I have no way to use the phone now

    • David Cogen says:

      Hello Maryanne,

      Just take out the memory card and put it into your computer. Format it (right click it and select format if you have Windows) then put the Sappimg.nbh file on it (recommend redownloading it, in case it got corrupted during download) and then put it back into the phone without any other files on the card besides that. Then try again.

  31. Guest says:

    nevermind seems it would only work when i put the file on the sd card that came with the phone, no other card

  32. Reg says:

    is there a nbh file for 32a magics?

  33. Travis says:

    MAIN VERSION OLDER! This is what I’m getting after it checks the signatures, what should I do?

  34. Guest says:

    is there a nbh file for 32a magics?

  35. Travis says:

    yes its rooted! I’m running the sappimg rom that I used in the goldcard rooting process because I was having problems with fastboot. Everytime I try to boot a recovery.img using fastboot, it says cannot load.So in order to use the phone I’m using the sappimg that I downloaded.

  36. Travis says:

    I think its rooted! when i got to terminal emulator, type in su, then type in id it says uid=0(root) gid=0(root) groups=3003(inet)!

  37. Travis says:

    I’m trying to unroot so I can perform the 1click root method, but I’m stuck. What do I need to do?

  38. Guest says:

    MAIN VERSION OLDER! This is what I’m getting after it checks the signatures, what should I do?

    • David Cogen says:

      Hello Travis,

      Is your phone rooted? Because it should not check for any signatures if it is rooted… and if it isn’t rooted then there is no need to UnRoot.

  39. Guest says:

    yes its rooted! I’m running the sappimg rom that I used in the goldcard rooting process because I was having problems with fastboot. Everytime I try to boot a recovery.img using fastboot, it says cannot load.So in order to use the phone I’m using the sappimg that I downloaded.

  40. Guest says:

    I think its rooted! when i got to terminal emulator, type in su, then type in id it says uid=0(root) gid=0(root) groups=3003(inet)!

  41. Travis says:

    now its bricked! HAd to put an order in for a new one!It’ll be here by wednesday! I think I’ll use the 1 click root method on that one!

  42. Guest says:

    I’m trying to unroot so I can perform the 1click root method, but I’m stuck. What do I need to do?

  43. Guest says:

    now its bricked! HAd to put an order in for a new one!It’ll be here by wednesday! I think I’ll use the 1 click root method on that one!

  44. liri says:

    hello theunlockr

    does this procedure work on my already rooted htc magic ??? can i unroot it with the procedure how to unroot mytouch 3g????

  45. Guest says:

    hello theunlockr

    does this procedure work on my already rooted htc magic ??? can i unroot it with the procedure how to unroot mytouch 3g????

  46. lars says:

    unlockr, when i unroot, will i get ota updates when they are released?

  47. Guest says:

    unlockr, when i unroot, will i get ota updates when they are released?

  48. Cory says:

    Hello Unlockr

    I Tried All The Steps But When I Get Toward The End It Checks For Update After That It Tells Me Signature Incorrect And Update Failed Plz Help. And I Know Itz Rooted I Just Want The Old O/S Back. Needs Help Plz 🙁

  49. tudor says:

    @unlockr: does this method also work to unroot after having rooted with the one click method?

    Does it bring back the stock android build?

    Thanks for the reply!

  50. Guest says:

    Hello Unlockr

    I Tried All The Steps But When I Get Toward The End It Checks For Update After That It Tells Me Signature Incorrect And Update Failed Plz Help. And I Know Itz Rooted I Just Want The Old O/S Back. Needs Help Plz 🙁

  51. Guest says:

    @unlockr: does this method also work to unroot after having rooted with the one click method?

    Does it bring back the stock android build?

    Thanks for the reply!

  52. Cory says:

    Well It Is Rooted Because I Have A Hero Rom On There Now

  53. Cory says:

    Ok It Worked For Me Now I Had Too Redownload The Nbh File And It Worked Like A Charm Thanks. 😉

  54. Guest says:

    Well It Is Rooted Because I Have A Hero Rom On There Now

  55. Guest says:

    Ok It Worked For Me Now I Had Too Redownload The Nbh File And It Worked Like A Charm Thanks. 😉

  56. Luke says:

    I cant seem to download the sappimg.nbh file from rapidshare, does anybody have the file to send it to me ??

  57. Guest says:

    I cant seem to download the sappimg.nbh file from rapidshare, does anybody have the file to send it to me ??

  58. Frank says:

    If you could tell us in your description what will happen to apps and the like before we unroot that would help. Also does this process re-format the card since I did the 1-click root. And finally will this work with my upgraded card 8GB class 4 or do I have to put back the 4GB class2 which came with the phone?

    I think your site has been excellent and well organized.

    I only wish the HERO roms would be good enough for me to stay rooted but I just could not find one at this time. I had bad lag to fuzzy screens not one rom did it all. I guess we need HTC to release the original for a true functional phone with ALL the features working. I really hate to think I may go to the closed ipone system but their OS is closed for a reason. They have got the best UI even though a perfect HERO may be close.

    Thanks again I will donate to your efforts.

    Frank

    • TheUnlockr says:

      Hello Frank,

      1. Just load into recovery mode (home and power) and then there is an option to Format SD to Fat32. Do that and your card will be back to normal. Then unroot.
      2. Doesn’t matter what card you use.
      3. Thanks! Trying to improve it constantly, any ides greatly appreciated 🙂
      4. Hero ROMs are not the only reason to root… try the Cyanogen ROM for 32B in our Downloads section before you unroot. It has multitouch in the browser, wifi tether, apps2sd, faster performance than the original mytouch ROM, and other nice features. No Hero Interface so it is nice and fast.
      5. It isn’t that we do not have the original from HTC, we do actually, that is what these ROMs are based off of. The difference is that the Hero phone has 100 more MBs of RAM than the G1 or MyTouch. Considering that, it is amazing that the Hero ROMs run as fast as they do (and they are getting better every week I’ve noticed).
      6. I won’t get into a conversation comparing an iPhone to anything, just becomes a very long winded debate lol So to each his own is all I will say to that lol
      7. Thanks really appreciate it!

  59. Guest says:

    If you could tell us in your description what will happen to apps and the like before we unroot that would help. Also does this process re-format the card since I did the 1-click root. And finally will this work with my upgraded card 8GB class 4 or do I have to put back the 4GB class2 which came with the phone?

    I think your site has been excellent and well organized.

    I only wish the HERO roms would be good enough for me to stay rooted but I just could not find one at this time. I had bad lag to fuzzy screens not one rom did it all. I guess we need HTC to release the original for a true functional phone with ALL the features working. I really hate to think I may go to the closed ipone system but their OS is closed for a reason. They have got the best UI even though a perfect HERO may be close.

    Thanks again I will donate to your efforts.

    Frank

    • David Cogen says:

      Hello Frank,

      1. Just load into recovery mode (home and power) and then there is an option to Format SD to Fat32. Do that and your card will be back to normal. Then unroot.
      2. Doesn’t matter what card you use.
      3. Thanks! Trying to improve it constantly, any ides greatly appreciated 🙂
      4. Hero ROMs are not the only reason to root… try the Cyanogen ROM for 32B in our Downloads section before you unroot. It has multitouch in the browser, wifi tether, apps2sd, faster performance than the original mytouch ROM, and other nice features. No Hero Interface so it is nice and fast.
      5. It isn’t that we do not have the original from HTC, we do actually, that is what these ROMs are based off of. The difference is that the Hero phone has 100 more MBs of RAM than the G1 or MyTouch. Considering that, it is amazing that the Hero ROMs run as fast as they do (and they are getting better every week I’ve noticed).
      6. I won’t get into a conversation comparing an iPhone to anything, just becomes a very long winded debate lol So to each his own is all I will say to that lol
      7. Thanks really appreciate it!

  60. Frank says:

    Thanks Dave.

    I was not aware of the 100MB difference. You can get an unlocked HERO phone but until they correct the 3G network deficiency, I probably will wait.

    I am considering the Cyanogen Rom if it has full exchange which is the reason I oved away from the standard rom in the first place.

    My business requires full contact with contacts and calendar as well as the mail on my Outlook. Google stuck their hand in this decision I’m guessing.

    I un rooted already but no contacts and calendar sync and hate to patch with apps. If you could let me know on full exchange sync on Cyanogen I may go back. Do I use your same 1-click or should I root differently since my cell got fuzzy screen on many roms by Qtek and JAC.

    Thanks again!

    Frank

    • TheUnlockr says:

      Hello Frank,

      1. There is no “fixing” the 3G. The phone either has the correct antenna in it or it doesn’t and the Hero doesn’t (I use the Hero myself and use EDGE for email etc and use Wifi for everything else most of the time, doesn’t bother me, but again to each his own lol
      The only thing you would be waiting for is for one of the phone companies here in the States to pick up the phone and have HTC put their frequencies in the phone. Sprint is getting it on Oct 11th, so that is an option for you.
      2. I believe only the Hero ROMs have full exchange support (not just email) 🙁
      3. Our rooting procedure is fine for any ROM, the issue with the fuzziness is seeming to be an issue with the Kernel that developers are putting in their phones. Also, there are other Hero ROMs that aren’t fuzzy and fast enough for daily use. In our downloads section, try the JACHeroski V1.5 (after 1.5 he started using the new Kernel so any newer version than 1.5 will cause fuzziness). Just make sure that you have partitioned the memory card correctly before loading the ROM.
      Then to increase performance there are a few tips… I might do a quick How To Speed Up Hero this weekend… or just add it to the bottom of the procedures.

  61. Frank says:

    Dave,

    One last question, I downloaded v4.0.4 from your link on 32B cyanogen. Do I need any differend radio files etc. to run this effectively? If I use your 1-click root which seems much eaiser than the goldcard I briefly reviewed wheew…

    Thanks Again.

    Frank

  62. Guest says:

    Thanks Dave.

    I was not aware of the 100MB difference. You can get an unlocked HERO phone but until they correct the 3G network deficiency, I probably will wait.

    I am considering the Cyanogen Rom if it has full exchange which is the reason I oved away from the standard rom in the first place.

    My business requires full contact with contacts and calendar as well as the mail on my Outlook. Google stuck their hand in this decision I’m guessing.

    I un rooted already but no contacts and calendar sync and hate to patch with apps. If you could let me know on full exchange sync on Cyanogen I may go back. Do I use your same 1-click or should I root differently since my cell got fuzzy screen on many roms by Qtek and JAC.

    Thanks again!

    Frank

    • David Cogen says:

      Hello Frank,

      1. There is no “fixing” the 3G. The phone either has the correct antenna in it or it doesn’t and the Hero doesn’t (I use the Hero myself and use EDGE for email etc and use Wifi for everything else most of the time, doesn’t bother me, but again to each his own lol
      The only thing you would be waiting for is for one of the phone companies here in the States to pick up the phone and have HTC put their frequencies in the phone. Sprint is getting it on Oct 11th, so that is an option for you.
      2. I believe only the Hero ROMs have full exchange support (not just email) 🙁
      3. Our rooting procedure is fine for any ROM, the issue with the fuzziness is seeming to be an issue with the Kernel that developers are putting in their phones. Also, there are other Hero ROMs that aren’t fuzzy and fast enough for daily use. In our downloads section, try the JACHeroski V1.5 (after 1.5 he started using the new Kernel so any newer version than 1.5 will cause fuzziness). Just make sure that you have partitioned the memory card correctly before loading the ROM.
      Then to increase performance there are a few tips… I might do a quick How To Speed Up Hero this weekend… or just add it to the bottom of the procedures.

  63. Guest says:

    Dave,

    One last question, I downloaded v4.0.4 from your link on 32B cyanogen. Do I need any differend radio files etc. to run this effectively? If I use your 1-click root which seems much eaiser than the goldcard I briefly reviewed wheew…

    Thanks Again.

    Frank

  64. […]  Unroot your phone (if your phone is not rooted, skip to step 5) ** Source (includes video): https://theunlockr.com/2009/08/22/how-to-unroot-your-mytouch-3g/ […]

  65. Mike B says:

    So I used the one-click method here to root my phone and noticed it seemed to slow way down so I used this method to unroot until I could really devote time to mods, ect and my phone booted up fine after the flash but when I rebooted once again it gets stuck on the ANDROID screen. I left my MT3G on since I thought it was just doing its thing and all I got this am was a dead battery and it still stuck on ANDROID screen cycling through

  66. Guest says:

    So I used the one-click method here to root my phone and noticed it seemed to slow way down so I used this method to unroot until I could really devote time to mods, ect and my phone booted up fine after the flash but when I rebooted once again it gets stuck on the ANDROID screen. I left my MT3G on since I thought it was just doing its thing and all I got this am was a dead battery and it still stuck on ANDROID screen cycling through

  67. SB says:

    I unrooted my MT3G and all went well with one exception. Unfortunately I mistakenly forgot to backup my backup when I loaded the Hero rom so I used the about backup. I’m not sure if it is the cause and ask if you could point me in the right direction.

    When enabling GPS satellites it acts as if it is working fine. But when trying to determine my location on Maps it says it can’t be determined. The only way it can be determined is if I enable Use Wireless Networks for my location. I’ve used GPS only before and it would find my location on Maps. It’s as if the internal GPS no longer functions.

    • TheUnlockr says:

      Hello SB,

      If you unrooted correctly, then just call T-Mobile customer care about the GPS and they can help you. Rooting and unrooting should have nothing to do with the GPS receiver, but you are under warranty so just call and they will help you. Do not mention rooting etc. Just say it all of a sudden stopped working.

  68. Guest says:

    I unrooted my MT3G and all went well with one exception. Unfortunately I mistakenly forgot to backup my backup when I loaded the Hero rom so I used the about backup. I’m not sure if it is the cause and ask if you could point me in the right direction.

    When enabling GPS satellites it acts as if it is working fine. But when trying to determine my location on Maps it says it can’t be determined. The only way it can be determined is if I enable Use Wireless Networks for my location. I’ve used GPS only before and it would find my location on Maps. It’s as if the internal GPS no longer functions.

    • David Cogen says:

      Hello SB,

      If you unrooted correctly, then just call T-Mobile customer care about the GPS and they can help you. Rooting and unrooting should have nothing to do with the GPS receiver, but you are under warranty so just call and they will help you. Do not mention rooting etc. Just say it all of a sudden stopped working.

  69. SB says:

    I was having an issue with the internal GPS not working after unrooting using the above file and finally figured out a fix for my situation. As noted above, hold the Volume Down and Power to boot the phone. A simple reset of the device took care of the problem.

  70. DK says:

    Hey I would just like to say thank you so much for all the help and clear step by step directions that you have put up. Keep up the good work.

  71. Guest says:

    I was having an issue with the internal GPS not working after unrooting using the above file and finally figured out a fix for my situation. As noted above, hold the Volume Down and Power to boot the phone. A simple reset of the device took care of the problem.

  72. Guest says:

    Hey I would just like to say thank you so much for all the help and clear step by step directions that you have put up. Keep up the good work.

  73. Rich B says:

    Hi
    I did the one click method on MT3G, but wasnt getting good results with Hero (class 6 card was partitioned properly). They suggested on another forum to upgrade the SPL, so I upped it. If I want to downgrade the SPL to stock and unroot, how would I go about it on a MT3G? THanks

  74. Guest says:

    Hi
    I did the one click method on MT3G, but wasnt getting good results with Hero (class 6 card was partitioned properly). They suggested on another forum to upgrade the SPL, so I upped it. If I want to downgrade the SPL to stock and unroot, how would I go about it on a MT3G? THanks

  75. shelly says:

    Does this work for the Rogers HTC Magic too?

  76. Guest says:

    Does this work for the Rogers HTC Magic too?

  77. Datruth92803 says:

    I just unrooted my mytouch because the hero rom was so laggy. Does my sd card memory or class speed help improve preformance of the roms?

    • TheUnlockr says:

      Hello DaTruth92803,

      To some extent the class of the card will help. Then try different Hero ROMs, make sure you partitioned the card correctly, then do the How To Speed Up your Hero ROM.
      Good luck!

  78. Rey says:

    I’ve recently finish performing unrooting mytouch however, I am unable to connect to my network after the reboot. Before I performed the unrooting, I have perform the rooting process using the gold card method (a bit challenging but successful in the end), my goal was to perform the once click rooting process then load a custom rom. My question is, Did the unrooting process had anything to do with my lost of network connection, I have an unlocked version of mytouch and I’ve already swap several sims to make sure that I do have connection to a network. Any help will be greatly appreciated, If you must know, I have an Non US mytouch, and my phone service is NTT Docomo. Again, thank you.

    • TheUnlockr says:

      Hello Rey,

      You have a Magic you mean right? MyTouch is the US name for the Magic. (Dont worry were familiar with European phones no need to try and change the name for our sake lol)
      If you unrooted your Magic using the MyTouch procedure, you now have the US rom and that was a mistake since here in the US the ROM is locked to TMobile.
      Does the phone show any signal at all and just no data connection? Or no bars at all?
      If it shows a signal but no data, just click Menu and click APN settings and put in your carriers data settings and you should be good to go.
      If you have no signal, you need to find the .nbh file for the Magic NOT the MyTouch by using our custom search in the Support section (if you find it please post the link here and Ill get to work on an unrooting procedure for the Magic for others).
      Good luck!

  79. Rey says:

    My fault for questioning your intelligence (lol). Yes I do have a signal but no connection, I am currently lookin for the necessary information for the apn settings (yes its a b*tch). .. We’ll let you know in a few if go or no go. . .Thanks for swift respond btw.. ..

    • TheUnlockr says:

      Ha, no problem, apology accepted lol most americas wouldnt know so you were right in assuming lol
      If you find the APN settings please put a link to where you found them in our Support > Internet Settings section (trying to create a place for them so people dont have to search anymore).
      Should solve your problem, good luck!

  80. Rey says:

    Okay, it my patience really sucks, is it possible to perform a nandroid restore on this?. Then once I supposedly restore my setting, I can write down my settings and then try it again. But then I am unrooted right now, and if I perform a restore that would be going back to rooted phone, Is that possible? (i think no but I am no pro)…Again, any help will be greatly appreciated. .If you must know, I had one of those perfect SPL.

    • TheUnlockr says:

      Hello Rey,

      Ya no root means no restore in recovery mode so to restore you would need those apn settings anyway to get to the main screen, so defeats the purpose. You should be able to call your carrier, tell them you deleted them on accident and they will give them to you (dont forget to post them in the internet settings section of our site pretty please).
      Your SPL wont make a difference, are procedure gets around it.

  81. Rey says:

    Fine, I guess, I’m gonna have to learn Japanese in a heart beat. FYI, I am currently in Japan (military stationed). So yea, internet settings will be posted once I get it from the NTT Docomo customer service.

  82. datruth92803 says:

    Maybe i missed something i tried the suggested rom and it worked fine at points then it got really really laggy and would have a bunch of error. how do i make sure my card has been partitioned correctly, after that all i will need to do is read How To Speed Up your Hero ROM. and that should help reduce some of the issues im having? Any help is appreciated because i am a noob

  83. Guest says:

    I just unrooted my mytouch because the hero rom was so laggy. Does my sd card memory or class speed help improve preformance of the roms?

    • David Cogen says:

      Hello DaTruth92803,

      To some extent the class of the card will help. Then try different Hero ROMs, make sure you partitioned the card correctly, then do the How To Speed Up your Hero ROM.
      Good luck!

  84. Rey says:

    OMG. I guess patience really is a virtue. No need for the APN Settings for Non US HTC Magic (NTT Docomo, Japan), all you need is patience. My network connection just went up. I just finished the rooting section. One more step to go “loading rom”. Well let you know once I finished, I maybe the first one with a non US HTC Magic/Perfect SPL to root and load a mod rom (I said maybe, don’t take no offense).

  85. Guest says:

    I’ve recently finish performing unrooting mytouch however, I am unable to connect to my network after the reboot. Before I performed the unrooting, I have perform the rooting process using the gold card method (a bit challenging but successful in the end), my goal was to perform the once click rooting process then load a custom rom. My question is, Did the unrooting process had anything to do with my lost of network connection, I have an unlocked version of mytouch and I’ve already swap several sims to make sure that I do have connection to a network. Any help will be greatly appreciated, If you must know, I have an Non US mytouch, and my phone service is NTT Docomo. Again, thank you.

    • David Cogen says:

      Hello Rey,

      You have a Magic you mean right? MyTouch is the US name for the Magic. (Dont worry were familiar with European phones no need to try and change the name for our sake lol)
      If you unrooted your Magic using the MyTouch procedure, you now have the US rom and that was a mistake since here in the US the ROM is locked to TMobile.
      Does the phone show any signal at all and just no data connection? Or no bars at all?
      If it shows a signal but no data, just click Menu and click APN settings and put in your carriers data settings and you should be good to go.
      If you have no signal, you need to find the .nbh file for the Magic NOT the MyTouch by using our custom search in the Support section (if you find it please post the link here and Ill get to work on an unrooting procedure for the Magic for others).
      Good luck!

  86. datruth92803 says:

    Unlockr do you have any ideal why all the apps i try and download now come back and say download unsuccesful ever since i unrooted and went back to factory settings

    • TheUnlockr says:

      Hello Datruth92803,

      Nope, sorry. I would suggest, reformatting the card and then doing a wipe in the recovery mode and reloading the ROM, usually fixes those kinds of problems. Good luck!

  87. datruth92803 says:

    unlockr,no rom is loaded im using the factory settings. So would I just format my sd card and go into recovery mode wipe data, and reboot?

  88. Guest says:

    My fault for questioning your intelligence (lol). Yes I do have a signal but no connection, I am currently lookin for the necessary information for the apn settings (yes its a b*tch). .. We’ll let you know in a few if go or no go. . .Thanks for swift respond btw.. ..

    • David Cogen says:

      Ha, no problem, apology accepted lol most americas wouldnt know so you were right in assuming lol
      If you find the APN settings please put a link to where you found them in our Support > Internet Settings section (trying to create a place for them so people dont have to search anymore).
      Should solve your problem, good luck!

  89. Guest says:

    Okay, it my patience really sucks, is it possible to perform a nandroid restore on this?. Then once I supposedly restore my setting, I can write down my settings and then try it again. But then I am unrooted right now, and if I perform a restore that would be going back to rooted phone, Is that possible? (i think no but I am no pro)…Again, any help will be greatly appreciated. .If you must know, I had one of those perfect SPL.

    • David Cogen says:

      Hello Rey,

      Ya no root means no restore in recovery mode so to restore you would need those apn settings anyway to get to the main screen, so defeats the purpose. You should be able to call your carrier, tell them you deleted them on accident and they will give them to you (dont forget to post them in the internet settings section of our site pretty please).
      Your SPL wont make a difference, are procedure gets around it.

  90. Guest says:

    Fine, I guess, I’m gonna have to learn Japanese in a heart beat. FYI, I am currently in Japan (military stationed). So yea, internet settings will be posted once I get it from the NTT Docomo customer service.

  91. Guest says:

    Maybe i missed something i tried the suggested rom and it worked fine at points then it got really really laggy and would have a bunch of error. how do i make sure my card has been partitioned correctly, after that all i will need to do is read How To Speed Up your Hero ROM. and that should help reduce some of the issues im having? Any help is appreciated because i am a noob

  92. Guest says:

    OMG. I guess patience really is a virtue. No need for the APN Settings for Non US HTC Magic (NTT Docomo, Japan), all you need is patience. My network connection just went up. I just finished the rooting section. One more step to go “loading rom”. Well let you know once I finished, I maybe the first one with a non US HTC Magic/Perfect SPL to root and load a mod rom (I said maybe, don’t take no offense).

  93. Guest says:

    Unlockr do you have any ideal why all the apps i try and download now come back and say download unsuccesful ever since i unrooted and went back to factory settings

    • David Cogen says:

      Hello Datruth92803,

      Nope, sorry. I would suggest, reformatting the card and then doing a wipe in the recovery mode and reloading the ROM, usually fixes those kinds of problems. Good luck!

  94. Guest says:

    unlockr,no rom is loaded im using the factory settings. So would I just format my sd card and go into recovery mode wipe data, and reboot?

  95. Rey says:

    Good news.

    I just finished unrooting (rooted by gold card method)–> rooting (one click method) –> loading rom (cyanogen 4.04). I had HTC Magic, NTT Docomo(Japan), SPL: 1.33.0006 and no need to update APN settings (have patient, network will load automatically). FYI, I performed every single step using the “great Unlockr’s” instruction, and all I could say is that “you are god”. If people actually read your instruction carefully, they won’t have so much trouble rooting, unrooting etc etc. etc. Again, thank you…. Bravo Zulu!.. .Finally I can go show and tell my HTC Magic to them I phone loverz around me.

  96. Guest says:

    Good news.

    I just finished unrooting (rooted by gold card method)–> rooting (one click method) –> loading rom (cyanogen 4.04). I had HTC Magic, NTT Docomo(Japan), SPL: 1.33.0006 and no need to update APN settings (have patient, network will load automatically). FYI, I performed every single step using the “great Unlockr’s” instruction, and all I could say is that “you are god”. If people actually read your instruction carefully, they won’t have so much trouble rooting, unrooting etc etc. etc. Again, thank you…. Bravo Zulu!.. .Finally I can go show and tell my HTC Magic to them I phone loverz around me.

  97. Aziz says:

    Please help,

    I had my HTC magic rooted before but while trying to get a different ROM for my HTC, i ended up unrooting the phone and now it is a My Touch 3G, from T-Mobile.

    But I am living in Canada here so i need a ROM for ROGERS.

    I can turn the phone on and it loads up fine but when i have to sign into my google account, during the setup it doesnt go through says my sim card is incompatible, cannot connect to the internet.

    So can unlockr PLEASE provide a rogers sappimg.nbh, so i can start from scratch and root my phone.

    Thank you.

  98. Guest says:

    Please help,

    I had my HTC magic rooted before but while trying to get a different ROM for my HTC, i ended up unrooting the phone and now it is a My Touch 3G, from T-Mobile.

    But I am living in Canada here so i need a ROM for ROGERS.

    I can turn the phone on and it loads up fine but when i have to sign into my google account, during the setup it doesnt go through says my sim card is incompatible, cannot connect to the internet.

    So can unlockr PLEASE provide a rogers sappimg.nbh, so i can start from scratch and root my phone.

    Thank you.

    • David Cogen says:

      Hello Aziz,

      Goto the support section of the site and in the search box type unroot rogers magic and you should get what you need.

  99. John85048 says:

    If I UnRoot my mytouch 3g. Will it default the phone? Guess I’m wondering if by doing this, will the phone be as it was prior to me Rooting it and putting a Hero Rom on it??

  100. Guest says:

    If I UnRoot my mytouch 3g. Will it default the phone? Guess I’m wondering if by doing this, will the phone be as it was prior to me Rooting it and putting a Hero Rom on it??

  101. Chris says:

    Hey when do you think they’ll update the software for the regular mytouch 3g? or will they?

  102. Guest says:

    Hey when do you think they’ll update the software for the regular mytouch 3g? or will they?

  103. zhollid says:

    If I root will I still get the OTA updates?

  104. zhollid says:

    or if i unroot my phone will i still get a OTA updates?

  105. rain0520 says:

    how do i unroot htc magic then?? there’s no related article, only for mytouch 3g..

  106. Guest says:

    If I root will I still get the OTA updates?

  107. Guest says:

    or if i unroot my phone will i still get a OTA updates?

  108. Guest says:

    how do i unroot htc magic then?? there’s no related article, only for mytouch 3g..

  109. nicko says:

    my mytouch won’t turn on at all. got it to the reboot screen and just turned off, now it wont turn back on. i took out the battery and put it back in. nothing. all combos of power buttons. nothing. was wondering if there is anything i can do, or if i should just take it back to t-mobile and tell them it “just stopped working”

    • TheUnlockr says:

      Hello Nicko,

      Try plugging it into the wall for a while. Then see if the MyTouch logo at least comes on when you try to turn it on.
      If it does, redo the last step you did (you may need to put the memory card into the computer with an SD/USB adapter.

  110. Guest says:

    my mytouch won’t turn on at all. got it to the reboot screen and just turned off, now it wont turn back on. i took out the battery and put it back in. nothing. all combos of power buttons. nothing. was wondering if there is anything i can do, or if i should just take it back to t-mobile and tell them it “just stopped working”

    • David Cogen says:

      Hello Nicko,

      Try plugging it into the wall for a while. Then see if the MyTouch logo at least comes on when you try to turn it on.
      If it does, redo the last step you did (you may need to put the memory card into the computer with an SD/USB adapter.

  111. zhollid says:

    Hi unlockr, will i still get a OTA UPDATE if unroot my phone?

    • TheUnlockr says:

      Hello Zhollid,

      Yes, of course. But there aren’t any coming out soon, and even if they did there will be a custom ROM out with the update in it way before T-Mobile gets around to sending the update to you so you could just load the custom ROM and that’s that.

  112. Guest says:

    Hi unlockr, will i still get a OTA UPDATE if unroot my phone?

    • David Cogen says:

      Hello Zhollid,

      Yes, of course. But there aren’t any coming out soon, and even if they did there will be a custom ROM out with the update in it way before T-Mobile gets around to sending the update to you so you could just load the custom ROM and that’s that.

  113. nicko says:

    ok well i figured there is nothing left to this phone, just hardware error due to me messing with the spl or something. the phone will not power on what-so-ever. took it to t-mobile, and they couldn’t figure out what i even did to do it. but i have the protection plan.. lame thing is i bought it online so they can’t just had me a new one from the shop. they have to mail it =[ why did my phone have to break on friday? not gettin it till monday

    • TheUnlockr says:

      Hello Nicko,

      I don’t think that is an issue with the SPL, seems like an issue with the hardware itself (would have probably happened whether you were rooting and messing around or not). But glad they are replacing it (as they should), sucks to have to wait though man 🙁

  114. Guest says:

    ok well i figured there is nothing left to this phone, just hardware error due to me messing with the spl or something. the phone will not power on what-so-ever. took it to t-mobile, and they couldn’t figure out what i even did to do it. but i have the protection plan.. lame thing is i bought it online so they can’t just had me a new one from the shop. they have to mail it =[ why did my phone have to break on friday? not gettin it till monday

    • David Cogen says:

      Hello Nicko,

      I don’t think that is an issue with the SPL, seems like an issue with the hardware itself (would have probably happened whether you were rooting and messing around or not). But glad they are replacing it (as they should), sucks to have to wait though man 🙁

  115. Reece says:

    I went on youtube to run HERO on my Mytouch and didn’t like it. Then I went in and wiped the data rebooted the system. Now I have a blank screen and I can’t unroot because I have an old PC and don’t have an adapter for the memory card. I messed up please help

  116. Guest says:

    I went on youtube to run HERO on my Mytouch and didn’t like it. Then I went in and wiped the data rebooted the system. Now I have a blank screen and I can’t unroot because I have an old PC and don’t have an adapter for the memory card. I messed up please help

  117. rj123 says:

    do you have to use those usb microsd adapters or can i just plug in my phone and do it.

    • TheUnlockr says:

      Hello RJ123,

      It is highly recommended to get the micro adapter because if the phone locks up (which happens and is normal) you need that adapter to access the memory card. But you can try it without, and if you get stuck then go get the adapter.

  118. Guest says:

    do you have to use those usb microsd adapters or can i just plug in my phone and do it.

    • David Cogen says:

      Hello RJ123,

      It is highly recommended to get the micro adapter because if the phone locks up (which happens and is normal) you need that adapter to access the memory card. But you can try it without, and if you get stuck then go get the adapter.

  119. AngryCookieMonster says:

    ok, i used the 1 click rooting, i am rooted as i can see through terminal by getting the # but im getting the error of Device Not Found when using ADB, Ive tried every wich way to get this to work but unfortunatley have not, any idea what i may have overlooked?

  120. AngryCookieMonster says:

    Disregard the last post, i found you post to use USBDeview and it worked i can now get back to using ADB

  121. Guest says:

    ok, i used the 1 click rooting, i am rooted as i can see through terminal by getting the # but im getting the error of Device Not Found when using ADB, Ive tried every wich way to get this to work but unfortunatley have not, any idea what i may have overlooked?

  122. Guest says:

    Disregard the last post, i found you post to use USBDeview and it worked i can now get back to using ADB

  123. Andrew says:

    ok,i accidently rooted and i didnt back up my original stuff. now when i press home and power, it says Build:CyanogenMod v1.4 + JF… my phone is messed up and the wifi wont turn on, also the phone orientation wont rotate no matter what, with and without it being check in the phone settings. i called tmobile and they are sending another phone for an exchange and there sending mine off to be fixed…if they see the syanogen will they charge me like others have reported?! i just want the original tmobile system on the phone and im never gonna tamper with it again! please help me get it back to normal so that when they fix it, it wont go to the the rooted screen! ive tried the download from theunlockr.com but it doesnt even fix it! HELP! the phone is comming in about a day!

  124. Guest says:

    ok,i accidently rooted and i didnt back up my original stuff. now when i press home and power, it says Build:CyanogenMod v1.4 + JF… my phone is messed up and the wifi wont turn on, also the phone orientation wont rotate no matter what, with and without it being check in the phone settings. i called tmobile and they are sending another phone for an exchange and there sending mine off to be fixed…if they see the syanogen will they charge me like others have reported?! i just want the original tmobile system on the phone and im never gonna tamper with it again! please help me get it back to normal so that when they fix it, it wont go to the the rooted screen! ive tried the download from theunlockr.com but it doesnt even fix it! HELP! the phone is comming in about a day!

  125. Ray L says:

    Any way to get the nbh file other than download from rapidshare? Each time I try it stops at 30MB so I can never the entire file to unroot with. Any ideas?

  126. Guest says:

    Any way to get the nbh file other than download from rapidshare? Each time I try it stops at 30MB so I can never the entire file to unroot with. Any ideas?

  127. rj123 says:

    so i went through all your steps and when i turned it on by pushing the volume down and power button it only brought it up for like 2 sec then went away. never got the option to reboot. how do i know if my phone is rooted or unrooted

  128. rj123 says:

    i redownloaded it there was nothing else on my sd and it did the same thing

    • TheUnlockr says:

      Hello RJ123,

      Try using our custom Search in the Support section and see if you can find a different place to download the .nbh file (I personally just downloaded it from the site and am doing an unroot on a mytouch as we speak, no issues so far).

  129. rj123 says:

    damn thats so weird.. do i need to delete any of that recovery flash files or anything in settings does my phone need to be charged all the way. thanks for your help by the way

  130. myjoy says:

    hey unlockr. i rooted my phone your way. i tried adding that new donut couldnt get it to work. now im just trying to get my phone back how it was when i first got it. i tired this unrooting and it didnt work. i need your help im stressed about this.

  131. Guest says:

    so i went through all your steps and when i turned it on by pushing the volume down and power button it only brought it up for like 2 sec then went away. never got the option to reboot. how do i know if my phone is rooted or unrooted

  132. Guest says:

    i redownloaded it there was nothing else on my sd and it did the same thing

    • David Cogen says:

      Hello RJ123,

      Try using our custom Search in the Support section and see if you can find a different place to download the .nbh file (I personally just downloaded it from the site and am doing an unroot on a mytouch as we speak, no issues so far).

  133. Guest says:

    damn thats so weird.. do i need to delete any of that recovery flash files or anything in settings does my phone need to be charged all the way. thanks for your help by the way

  134. Guest says:

    hey unlockr. i rooted my phone your way. i tried adding that new donut couldnt get it to work. now im just trying to get my phone back how it was when i first got it. i tired this unrooting and it didnt work. i need your help im stressed about this.

  135. myjoe says:

    okay cool but when i was messing with it i wiped out everything i dont have those flosh recoverys or anything will that matter

    • TheUnlockr says:

      Hello MyJoe,

      If you unrooted and when you hold down home and power you get an exclamation point instead of the custom recovery image, then you will have to redo the 1 click root procedure and the how to load a rom, otherwise if you still have Amon RAs recovery image you can just wipe, then apply update.zip

  136. Guest says:

    okay cool but when i was messing with it i wiped out everything i dont have those flosh recoverys or anything will that matter

    • David Cogen says:

      Hello MyJoe,

      If you unrooted and when you hold down home and power you get an exclamation point instead of the custom recovery image, then you will have to redo the 1 click root procedure and the how to load a rom, otherwise if you still have Amon RAs recovery image you can just wipe, then apply update.zip

  137. uNiQuE says:

    love it!!! i loaded a Dev rom and got no bt!! was ez to get back to tmo rom thanx!!

  138. uNiQuE says:

    BTW donut will block ROM hacks this is nice to go back to be able to root mT3g

  139. Guest says:

    love it!!! i loaded a Dev rom and got no bt!! was ez to get back to tmo rom thanx!!

  140. Guest says:

    BTW donut will block ROM hacks this is nice to go back to be able to root mT3g

  141. Hakim says:

    is there a way to unroot the rogers htc magic (32A)?

  142. Hakim says:

    and anytime i use the sappimg.nbh file on my rogers HTC Magic, i get an error saying “model ID incorrect…update fail”. Any solutions anyone?

  143. Hakim says:

    in addition i’m also running JACheroski’s hero rom for the 32A right now…i tried updating my phone with the rogers update to see if this would unroot but the update always says error and talks about how my usb is not connected properly despite knowing this.

    • TheUnlockr says:

      Hello Hakim,

      You need to install HTC sync and connect to it then run the Rogers update.
      By the way, can you PLEASE send me the rogers RUU link (goto the Contact Us section and put it in the tip us on news contact form)? This way I can do a procedure on how to unroot the Rogers Magic (and you can then follow it if you want to wait).

  144. Guest says:

    is there a way to unroot the rogers htc magic (32A)?

  145. Rich B says:

    Hi
    My post got lost in a flurry above: I rooted using this method on my mt3g. I wasnt happy with the results I got using Hero (I know it has gotten better recently). Another forum suggested that I upgrade my SPL to the .2005 Haykuro spl, which I did. Will I still be able to unroot using this method? Thanks

    • TheUnlockr says:

      Hello Rich B.

      Yes, you can still use this method to unroot.
      I can tell you right now though that the SPL shouldn’t make a difference though, but let us know if you notice anything!

  146. Guest says:

    and anytime i use the sappimg.nbh file on my rogers HTC Magic, i get an error saying “model ID incorrect…update fail”. Any solutions anyone?

  147. Guest says:

    in addition i’m also running JACheroski’s hero rom for the 32A right now…i tried updating my phone with the rogers update to see if this would unroot but the update always says error and talks about how my usb is not connected properly despite knowing this.

    • David Cogen says:

      Hello Hakim,

      You need to install HTC sync and connect to it then run the Rogers update.
      By the way, can you PLEASE send me the rogers RUU link (goto the Contact Us section and put it in the tip us on news contact form)? This way I can do a procedure on how to unroot the Rogers Magic (and you can then follow it if you want to wait).

  148. Guest says:

    Hi
    My post got lost in a flurry above: I rooted using this method on my mt3g. I wasnt happy with the results I got using Hero (I know it has gotten better recently). Another forum suggested that I upgrade my SPL to the .2005 Haykuro spl, which I did. Will I still be able to unroot using this method? Thanks

    • David Cogen says:

      Hello Rich B.

      Yes, you can still use this method to unroot.
      I can tell you right now though that the SPL shouldn’t make a difference though, but let us know if you notice anything!

  149. Rich B says:

    Hi
    I would have to agree with you, I didnt notice any difference with the new SPL. Im a bit of a flashoholic though and there have been ROMs where the dev specified the SPL so I suppose there hasnt been any harm to it, as long as it doesnt interfere with the possibility of unrooting (not that I’m planning to do that..I’m on Akirah’s 3.0 ATM and loving it) Thanks for the response and the great tuts.

  150. Guest says:

    Hi
    I would have to agree with you, I didnt notice any difference with the new SPL. Im a bit of a flashoholic though and there have been ROMs where the dev specified the SPL so I suppose there hasnt been any harm to it, as long as it doesnt interfere with the possibility of unrooting (not that I’m planning to do that..I’m on Akirah’s 3.0 ATM and loving it) Thanks for the response and the great tuts.

  151. Drew says:

    Do I need to wipe or anything before I do this? And on step 4 do you mean roll the trackball down or press the trackball down? I hate have a love/hate relationship with my hero roms

  152. Jeremiah says:

    This worked great, I rooted so I could get the tethering and that was it and then today I got the notification to update to 1.6 but wouldn’t let me since I was rooted. So I unrooted and installed the OTA 1.6 manually and worked great. Thank you very much!

  153. Guest says:

    Do I need to wipe or anything before I do this? And on step 4 do you mean roll the trackball down or press the trackball down? I hate have a love/hate relationship with my hero roms

    • David Cogen says:

      Hello Drew,

      It wipes everything for you.
      Push down on the trackball, you’ll see though when you come to the step…

  154. Guest says:

    This worked great, I rooted so I could get the tethering and that was it and then today I got the notification to update to 1.6 but wouldn’t let me since I was rooted. So I unrooted and installed the OTA 1.6 manually and worked great. Thank you very much!

  155. Ashley says:

    i have a question when i unrooted my phone and try to go to the recovery screen ( home and power )it shows a ! and my phone did i do something wrong or an unrooted phone will show that? if you can please email me because this thread def gets full 🙂

    • TheUnlockr says:

      Hello Ashley,

      The ! symbol is the recovery screen that comes with the phone, stock. You are NOT rooted if you have that screen.
      If you want to root, goto the 1 click rooting procedure then the how to load a ROM procedure and you are all set.

  156. Ashley says:

    nevermind i just read another response…. do i have to do the 1 click root or it doesnt matter? did my phone come originally like that?

  157. Guest says:

    i have a question when i unrooted my phone and try to go to the recovery screen ( home and power )it shows a ! and my phone did i do something wrong or an unrooted phone will show that? if you can please email me because this thread def gets full 🙂

    • David Cogen says:

      Hello Ashley,

      The ! symbol is the recovery screen that comes with the phone, stock. You are NOT rooted if you have that screen.
      If you want to root, goto the 1 click rooting procedure then the how to load a ROM procedure and you are all set.

  158. Guest says:

    nevermind i just read another response…. do i have to do the 1 click root or it doesnt matter? did my phone come originally like that?

  159. Ashley says:

    thank you!!! ur awesome

  160. Ashley says:

    how does your phone look if its bricked???

    • TheUnlockr says:

      Hello Ashley,

      Why don’t you ask the real question lol What is it doing so we can help you fix it.
      Have yet to see a bricked phone, if you can get to the recovery screen (home and power) or the bootloader screen (power and back then click on Hboot) then you are not bricked.

  161. andrew says:

    can u take off hero with this

  162. Jason says:

    Unlockr,

    I just unrooted my phone and i go to look in to my apps and my myFaves app is no longer in the phone once i did this. How do I get this app back?

  163. Felicia says:

    I am trying to unroot my phone and its definitely NOT working … I dont know what im doing wrong … It picks up the sappimg.nbh but it doesnt do anything … it seems like it doesnt complete … Can you help??

  164. Guest says:

    thank you!!! ur awesome

  165. Guest says:

    how does your phone look if its bricked???

    • David Cogen says:

      Hello Ashley,

      Why don’t you ask the real question lol What is it doing so we can help you fix it.
      Have yet to see a bricked phone, if you can get to the recovery screen (home and power) or the bootloader screen (power and back then click on Hboot) then you are not bricked.

  166. Guest says:

    can u take off hero with this

    • David Cogen says:

      Hello Andrew,

      Yes but youre better off just loading a nonhero ROM (the donut with sprinkles ROM in the Downloads section). Wipe the apply update.

  167. Guest says:

    Unlockr,

    I just unrooted my phone and i go to look in to my apps and my myFaves app is no longer in the phone once i did this. How do I get this app back?

  168. Guest says:

    I am trying to unroot my phone and its definitely NOT working … I dont know what im doing wrong … It picks up the sappimg.nbh but it doesnt do anything … it seems like it doesnt complete … Can you help??

  169. John says:

    I have the same problem as Felicia, I’ve tried downloading and redoing it several of times and I still can’t get it to work.

  170. Guest says:

    I have the same problem as Felicia, I’ve tried downloading and redoing it several of times and I still can’t get it to work.

  171. brian says:

    Hello, Unlockr

    I am using a mt3g and want to root…but i have 1.6 and i am not sure if this is what i need to do to get it back to 1.5 to root it…i want to use the hero rom….i have watched the videos and i am still not sure….please help..

    • TheUnlockr says:

      Hello Brian,

      Just Download the Dreaimg.nbh file, save it to your sd card (not in any folder), turn off the phone, turn it back on by holding down Volume Down and Power until the skateboarding screen comes up. Then it will ask you to push “Action” to begin. This means push the trackball in. Wait and done. Then goto the How To Root in One Click method and then the How to load a ROM.

  172. brian says:

    sorry about that….but anyway….do i have to have the sd card adaptor? I dont have one. If so what would you recomend? Sorry for the questions…just trying to figure this out. One last thing…thanks for all the info you have on here. it is helpful.

  173. brian says:

    it downloaded as DREAMING-RC29.ZIP…leave it like this or change it? once again i am sorry about all the questions…i couldnt really find what i was looking for in the fourms…thanks again for all the help

  174. brian says:

    also this says it is for the g1 and i use a mytouch 3g…

  175. brian says:

    hello unlockr Did I do this right? is any of what i said make sence?

  176. brian says:

    hellow unlockr,
    i did what you said and it doesnt give me that option. any other ideas?

    • TheUnlockr says:

      Hello Brian,

      You downloaded the wrong file. I don’t even understand where you got the RC29 file from out of this post. Click on the NBH File link at the top, when downloading it name it Sappimg.nbh and hit Save. Then follow the steps.

  177. Guest says:

    Hello, Unlockr

    I am using a mt3g and want to root…but i have 1.6 and i am not sure if this is what i need to do to get it back to 1.5 to root it…i want to use the hero rom….i have watched the videos and i am still not sure….please help..

    • David Cogen says:

      Hello Brian,

      Just Download the Dreaimg.nbh file, save it to your sd card (not in any folder), turn off the phone, turn it back on by holding down Volume Down and Power until the skateboarding screen comes up. Then it will ask you to push “Action” to begin. This means push the trackball in. Wait and done. Then goto the How To Root in One Click method and then the How to load a ROM.

  178. Guest says:

    sorry about that….but anyway….do i have to have the sd card adaptor? I dont have one. If so what would you recomend? Sorry for the questions…just trying to figure this out. One last thing…thanks for all the info you have on here. it is helpful.

  179. Guest says:

    it downloaded as DREAMING-RC29.ZIP…leave it like this or change it? once again i am sorry about all the questions…i couldnt really find what i was looking for in the fourms…thanks again for all the help

  180. Guest says:

    also this says it is for the g1 and i use a mytouch 3g…

  181. Guest says:

    hello unlockr Did I do this right? is any of what i said make sence?

  182. Guest says:

    hellow unlockr,
    i did what you said and it doesnt give me that option. any other ideas?

    • David Cogen says:

      Hello Brian,

      You downloaded the wrong file. I don’t even understand where you got the RC29 file from out of this post. Click on the NBH File link at the top, when downloading it name it Sappimg.nbh and hit Save. Then follow the steps.

  183. alex says:

    I unrooted my mytouch back to 1.5, its been a few hours and I amwondering if I will get an ota for donut, please help I really want to go back to 1.6 but I am wondering if I will even get an ota, do you know?

    • TheUnlockr says:

      Hello Alex,

      It can take up to 48 hours. If you don’t get it by then just call T-Mobile and tell them you never got dount but all your friends have and see if they can manually send it.

  184. Alex (different one) says:

    I haven’t rooted yet, and was planning to today, but I can’t even Flash the Recovery Image since I already have stock Donut installed. Will this work on an unrooted phone and allow me to get back to Cupcake so I can run the Recovery Flasher and root?

    • TheUnlockr says:

      Hello Alex,

      Just added the answer to your question to the new forums. Goto the forums and look for the MyTouch > Modifying ROMs and you will see How To Root Stock Donut.

  185. Guest says:

    I unrooted my mytouch back to 1.5, its been a few hours and I amwondering if I will get an ota for donut, please help I really want to go back to 1.6 but I am wondering if I will even get an ota, do you know?

    • David Cogen says:

      Hello Alex,

      It can take up to 48 hours. If you don’t get it by then just call T-Mobile and tell them you never got dount but all your friends have and see if they can manually send it.

  186. Guest says:

    I haven’t rooted yet, and was planning to today, but I can’t even Flash the Recovery Image since I already have stock Donut installed. Will this work on an unrooted phone and allow me to get back to Cupcake so I can run the Recovery Flasher and root?

    • David Cogen says:

      Hello Alex,

      Just added the answer to your question to the new forums. Goto the forums and look for the MyTouch > Modifying ROMs and you will see How To Root Stock Donut.

  187. Breck says:

    I need help ok I rooted my phone and didn’t like how laggy hero was so I just deleted the rom so then it would do the hero load up but just keep repeating it then I tryed to wipe it format it and install Dreaming.nbh and it will always say no image file when I go to the android skateboard boot screen and now this wont even work and now its stuck on the T-mobile G1 Screen PLEASE HELP UNLOCKR I’m only 12 so nothing to complication Thanx PS:I have the orginal G1 SPL and its FAT32….

    • TheUnlockr says:

      Hello Breck,

      You need to make sure the dreanimg.nbh file is called just that with no other extensions and that it is on the sd card not in any folders then hold camera and power and see if it finds it.
      Above all dont panic 🙂 So long as you can get to the bootloader and/or recovery screen it isnt broken.

  188. Breck says:

    Weird I found a Rc29 file and Im already rooted again THX

  189. Guest says:

    I need help ok I rooted my phone and didn’t like how laggy hero was so I just deleted the rom so then it would do the hero load up but just keep repeating it then I tryed to wipe it format it and install Dreaming.nbh and it will always say no image file when I go to the android skateboard boot screen and now this wont even work and now its stuck on the T-mobile G1 Screen PLEASE HELP UNLOCKR I’m only 12 so nothing to complication Thanx PS:I have the orginal G1 SPL and its FAT32….

    • David Cogen says:

      Hello Breck,

      You need to make sure the dreanimg.nbh file is called just that with no other extensions and that it is on the sd card not in any folders then hold camera and power and see if it finds it.
      Above all dont panic 🙂 So long as you can get to the bootloader and/or recovery screen it isnt broken.

  190. Guest says:

    Weird I found a Rc29 file and Im already rooted again THX

  191. robert says:

    Hi unlockr, i just loaded a new hero rom in my mytouch and its telling me thet it has no sim card. i went back to the old Hero Rom i had and it said the same thing. Does that Happen or is my phone just mest up?

    • TheUnlockr says:

      Hello Robert,

      That is not an issue with the ROM, it is probably your phone or your SIM card. Try putting a friends SIM card in and see if that fixes it. If it does have TMobile give you a new SIM, if it doesnt then unroot the phone and call TMobile for a warranty replacement.

  192. robert says:

    i tried to unroot but it tells me that i no image was found. i downloaded the one from this link and renamed it. is there something wrong i might be doing.

  193. Guest says:

    Hi unlockr, i just loaded a new hero rom in my mytouch and its telling me thet it has no sim card. i went back to the old Hero Rom i had and it said the same thing. Does that Happen or is my phone just mest up?

    • David Cogen says:

      Hello Robert,

      That is not an issue with the ROM, it is probably your phone or your SIM card. Try putting a friends SIM card in and see if that fixes it. If it does have TMobile give you a new SIM, if it doesnt then unroot the phone and call TMobile for a warranty replacement.

  194. Guest says:

    i tried to unroot but it tells me that i no image was found. i downloaded the one from this link and renamed it. is there something wrong i might be doing.

  195. travis says:

    hey unlockr.
    i downloaded the file and renamed it exactly how you said. when i held the volume button down and power it brought me to the screen. it did not find the sappimg.nbh. do u know why and how it can help me? i want to get back to the 1.6 for warranty issues.

  196. Guest says:

    hey unlockr.
    i downloaded the file and renamed it exactly how you said. when i held the volume button down and power it brought me to the screen. it did not find the sappimg.nbh. do u know why and how it can help me? i want to get back to the 1.6 for warranty issues.

    • David Cogen says:

      Hello Travis,

      You need to extract the file out of the .zip file (if there is one) then rename that file, not the.zip folder.

  197. JA says:

    hey Unlockr. wheres is the cynogen rom???

  198. JA says:

    oh ok thanks

  199. Guest says:

    hey Unlockr. wheres is the cynogen rom???

  200. Guest says:

    oh ok thanks

  201. cameraman says:

    Hey unlockr. I used the one-click root process to upload roms onto my phone. found the roms performance really slow, so i decided to unroot. i used your method to unroot and everything worked out except..

    when i went to view my camera and tried to take a picture, the camera view was very blurry and when i had a view of a tv or light the image was very blurry and distorted. any way to fix this?

  202. cameraman says:

    oh and sorry to repost, but im using a mytouch 3g

  203. Guest says:

    Hey unlockr. I used the one-click root process to upload roms onto my phone. found the roms performance really slow, so i decided to unroot. i used your method to unroot and everything worked out except..

    when i went to view my camera and tried to take a picture, the camera view was very blurry and when i had a view of a tv or light the image was very blurry and distorted. any way to fix this?

  204. Guest says:

    oh and sorry to repost, but im using a mytouch 3g

    • David Cogen says:

      Hello Cameraman,

      I would actually root again and just use a Non Hero Custom ROM and you wont have any lag but you’ll still get all the benefits of having root etc.

  205. angel says:

    I unrooted my mytouch so I could root to a hero Rom, bit I failed to ask if its possible to unroot back to 1.6.

  206. Guest says:

    I unrooted my mytouch so I could root to a hero Rom, bit I failed to ask if its possible to unroot back to 1.6.

  207. […] update and need to do a few extra steps described below. If you are at Firmware version 1.6 use this tutorial to revert back to a 1.5 factory image ***BEWARE THIS WILL COMPLETELY WIPE YOUR PHONE**** This will […]

  208. Nikki says:

    Should this be a goldcard or a regular SD card

  209. Windy says:

    Hello,

    Can I use this method on an unrooted mytouch to get back to cupcake from donut?

  210. Guest says:

    Should this be a goldcard or a regular SD card

  211. Windy says:

    hahahaa, fail. I will use this method and see what happens…

  212. Guest says:

    Hello,

    Can I use this method on an unrooted mytouch to get back to cupcake from donut?

  213. Wazzow says:

    I unrooted my mytouch 3G, and I can’t sign in to google like i could before. I don’t have a data plan, but I used Wifi the first time(stock). I can’t figure out how I did it.
    I’ve also tried the ADB bypass route(http://forums.t-mobile.com/tmbl/board/message?board.id=myTouch&thread.id=34100), but my computer does not detect any ADB devices.
    ..either way would be fine; any help?

    • TheUnlockr says:

      Hello Wazzow,

      Would be happy to help, please just post your issue in the Technical Support Forums for your phone (so we can try to stop these comments from getting any more cluttered and so people can learn from your issue easily). I’m sure you understand.

  214. Wazzow says:

    I’ve read around a bit more and it seem that:

    1)I used a 3G for a limited time when the handset+sim were new to sign in to google

    2)The myTouch doesn’t allow keying in of codes before sign in

    3)ADB is disabled by default on the myTouch.

    that said, has anyone come up with a workaround for this, apart from borrowing a sim?

  215. Guest says:

    hahahaa, fail. I will use this method and see what happens…

  216. Guest says:

    I unrooted my mytouch 3G, and I can’t sign in to google like i could before. I don’t have a data plan, but I used Wifi the first time(stock). I can’t figure out how I did it.
    I’ve also tried the ADB bypass route(http://forums.t-mobile.com/tmbl/board/message?board.id=myTouch&thread.id=34100), but my computer does not detect any ADB devices.
    ..either way would be fine; any help?

    • David Cogen says:

      Hello Wazzow,

      Would be happy to help, please just post your issue in the Technical Support Forums for your phone (so we can try to stop these comments from getting any more cluttered and so people can learn from your issue easily). I’m sure you understand.

  217. Guest says:

    I’ve read around a bit more and it seem that:

    1)I used a 3G for a limited time when the handset+sim were new to sign in to google

    2)The myTouch doesn’t allow keying in of codes before sign in

    3)ADB is disabled by default on the myTouch.

    that said, has anyone come up with a workaround for this, apart from borrowing a sim?

  218. Tim says:

    Can I use an sd card with other stuff on it and just put the nbh in the main directory of the sd card?

  219. Guest says:

    Can I use an sd card with other stuff on it and just put the nbh in the main directory of the sd card?

  220. J says:

    Hey Unlockr,

    I ran into some major issues and I can’t seem to find out what the cause is… when I try unrooting my Mytouch 3G, it states “Main Version is older! Update Fail!”

    Also, I CANNOT get into recovery at all (Home+Power Button). I’m at a total lost as I have been trying to figure this out for over 8hrs straight :*(. I also can’t go into the market (keeps saying file not found). I can’t flash anything, I’m just at a total lost…

    Here’s other specs just in case:
    Sapphire PVT 32B Ship S-On H
    HBOOT-1.33.0009 (SAPP30000()
    CPDL-10
    RADIO-3.22.20.17
    May 8 2009, 21:02:32

  221. Guest says:

    Hey Unlockr,

    I ran into some major issues and I can’t seem to find out what the cause is… when I try unrooting my Mytouch 3G, it states “Main Version is older! Update Fail!”

    Also, I CANNOT get into recovery at all (Home+Power Button). I’m at a total lost as I have been trying to figure this out for over 8hrs straight :*(. I also can’t go into the market (keeps saying file not found). I can’t flash anything, I’m just at a total lost…

    Here’s other specs just in case:
    Sapphire PVT 32B Ship S-On H
    HBOOT-1.33.0009 (SAPP30000()
    CPDL-10
    RADIO-3.22.20.17
    May 8 2009, 21:02:32

    • David Cogen says:

      Hello J,

      Post this in the Technical Support forums for your phone in the Forums section of the site and someone will be glad to help.

  222. jake says:

    Unrooted!!!!!!!!!!!!!!!!! its MUCH faster now

  223. Guest says:

    Unrooted!!!!!!!!!!!!!!!!! its MUCH faster now

  224. raul says:

    Hi unlockr, to unroot MyMytouch is it neccesary to format my sd card

  225. Guest says:

    Hi unlockr, to unroot MyMytouch is it neccesary to format my sd card

  226. CJ says:

    easy…nice video thx for thr help 🙂

  227. Guest says:

    easy…nice video thx for thr help 🙂

  228. ACC says:

    Hello. T-Mobile USA gave me an unlock code so I can use MT3G with other providers when I travel. Since my phone is unlocked should I root it according to your MT3G instructions or according to the HTC Magic instructions? Thanks!

  229. Guest says:

    Hello. T-Mobile USA gave me an unlock code so I can use MT3G with other providers when I travel. Since my phone is unlocked should I root it according to your MT3G instructions or according to the HTC Magic instructions? Thanks!

  230. Kieths says:

    Once Rooted, can I access / adjust DNS settings for the GPRS/Edge? I believe I’m stuck in a walled garden which is not the case on alternate phone hardware.

  231. Guest says:

    Once Rooted, can I access / adjust DNS settings for the GPRS/Edge? I believe I’m stuck in a walled garden which is not the case on alternate phone hardware.

  232. ceas says:

    @unlockr .. if i changed my spl on my mt3g and want to unroot would i need to chage it back?? and if i do where can i get it?

  233. Guest says:

    @unlockr .. if i changed my spl on my mt3g and want to unroot would i need to chage it back?? and if i do where can i get it?

  234. Kim says:

    So I unrooted my mytouch and everything went well but now im trying to download apps and it keeps saying download unsuccessful…and ideas about whats goin on?

  235. Starting says:

    i have a HTC magic it comes from the company NTT DOCOMO Japan
    but i am currently in Pakistan

    i want to downgrade it to 1.5 cupcake and so saw ur video

    i completed the process till starting but then when updating starts after two minutes it gives an error i.e.
    while the screen reads checking signatures
    then
    checksum etc. . .

    then at once comes the ERROR

    Model ID incorrect
    Update Fail!
    Do you want to reboot device
    Yes
    No

  236. Guest says:

    So I unrooted my mytouch and everything went well but now im trying to download apps and it keeps saying download unsuccessful…and ideas about whats goin on?

  237. Guest says:

    i have a HTC magic it comes from the company NTT DOCOMO Japan
    but i am currently in Pakistan

    i want to downgrade it to 1.5 cupcake and so saw ur video

    i completed the process till starting but then when updating starts after two minutes it gives an error i.e.
    while the screen reads checking signatures
    then
    checksum etc. . .

    then at once comes the ERROR

    Model ID incorrect
    Update Fail!
    Do you want to reboot device
    Yes
    No

  238. ceas says:

    @unlockr ….. if i changed my spl on my mt3g and want to unroot would i need to chage it back?? and if i do where can i get it?

  239. Guest says:

    @unlockr ….. if i changed my spl on my mt3g and want to unroot would i need to chage it back?? and if i do where can i get it?

  240. Griffin says:

    Hello Ulockr,
    I have a mytouch 3G and accidently updated it to 1.6 firmware and has no roms or anything on it that is not standard. I am slightly confused about what unrooting is and was wondering if I followed the instructions on this form, would this downgrade my phone back to 1.5 cupcake?

    THANK YOU!

  241. Guest says:

    Hello Ulockr,
    I have a mytouch 3G and accidently updated it to 1.6 firmware and has no roms or anything on it that is not standard. I am slightly confused about what unrooting is and was wondering if I followed the instructions on this form, would this downgrade my phone back to 1.5 cupcake?

    THANK YOU!

    • David Cogen says:

      Griffin,

      That is correct. For more details search our site for the How To Root a Donut Phone procedure and that will walk you through it 🙂

  242. Jimmy Vu says:

    Hello,
    I’ve just bought a MyTouch 3G and it told me to upgrade to 1.6 firmware. Unfortunately, I did it and now I found no way to root it.

    Following your guide to downgrade the phone to 1.5 was NOT successful. It keeps saying: Unknown fail! Update fail!

    SAPPHIRE PVT 32B SHIP S-ON G
    HBOOT-1.33.0006 (SAPP30000)
    RADIO-2.22.12.26I
    May 27 2009,19:06:41

  243. Guest says:

    Hello,
    I’ve just bought a MyTouch 3G and it told me to upgrade to 1.6 firmware. Unfortunately, I did it and now I found no way to root it.

    Following your guide to downgrade the phone to 1.5 was NOT successful. It keeps saying: Unknown fail! Update fail!

    SAPPHIRE PVT 32B SHIP S-ON G
    HBOOT-1.33.0006 (SAPP30000)
    RADIO-2.22.12.26I
    May 27 2009,19:06:41

  244. Angel says:

    I’ve recently finish performing unrooting to mytouch G3 successfully, however, when I power it back up, it asked me to login to google. I use my gmail username and password and I get a message “CAN’T ESTABLISH A RELIABLE DATA CONNECTION TO THE SERVER”. I see no bars, however on power up it shows 4 bars and my laptop is working on an open connection, so it should connect to my open router? Do I need to continue with other steps or do I have a problem? Forgive me if I have fail to do something more, I am 50 years young, come from an era of two cans and a string for a telephone, so I am trying hard to be as smart as you guys. Please help.Thanks

    • TheUnlockr says:

      Angel,

      Hit menu on the screen asking you for the google login. Then click APN and add the TMo APN (you can find the settings in the Support \ Internet MMS Settings page on our site).

  245. Guest says:

    I’ve recently finish performing unrooting to mytouch G3 successfully, however, when I power it back up, it asked me to login to google. I use my gmail username and password and I get a message “CAN’T ESTABLISH A RELIABLE DATA CONNECTION TO THE SERVER”. I see no bars, however on power up it shows 4 bars and my laptop is working on an open connection, so it should connect to my open router? Do I need to continue with other steps or do I have a problem? Forgive me if I have fail to do something more, I am 50 years young, come from an era of two cans and a string for a telephone, so I am trying hard to be as smart as you guys. Please help.Thanks

    • David Cogen says:

      Angel,

      Hit menu on the screen asking you for the google login. Then click APN and add the TMo APN (you can find the settings in the Support Internet MMS Settings page on our site).

  246. robert g says:

    hey wats love your videos but um u no the video u made…… how to unroot ur mytouch….well i want to unroot it because its slow an stuff but when u unroot it….. will it bypass the google account cuz i dont have a google account…… please help and reply…….please someone help

  247. robert g says:

    dont u hav to pay

  248. robert g says:

    dont u hav to hav the plan

  249. robert g says:

    so when i unroot it and i make a google account i will be able to get in free but last time i did that my phone said to call custermer service to get the stupid plan please help

    • TheUnlockr says:

      Robert G,

      That has nothing to do with Google, you mean you dont have an internet plan is what I think you mean?
      You will need an internet plan to get through the main screen.

      I would suggest just loading a basic custom ROM instead of unrooting completely. This way you can get the faster performance without having to lose root access and start over.

      If you have any other issues, please post them in the Technical Support forums instead of here in the comments so we don’t clog the comments. Thanks!

  250. robert g says:

    alright thank

  251. Guest says:

    hey wats love your videos but um u no the video u made…… how to unroot ur mytouch….well i want to unroot it because its slow an stuff but when u unroot it….. will it bypass the google account cuz i dont have a google account…… please help and reply…….please someone help

  252. Guest says:

    dont u hav to pay

  253. Guest says:

    dont u hav to hav the plan

  254. Guest says:

    so when i unroot it and i make a google account i will be able to get in free but last time i did that my phone said to call custermer service to get the stupid plan please help

    • David Cogen says:

      Robert G,

      That has nothing to do with Google, you mean you dont have an internet plan is what I think you mean?
      You will need an internet plan to get through the main screen.

      I would suggest just loading a basic custom ROM instead of unrooting completely. This way you can get the faster performance without having to lose root access and start over.

      If you have any other issues, please post them in the Technical Support forums instead of here in the comments so we don’t clog the comments. Thanks!

  255. Guest says:

    alright thank

  256. Angel says:

    Hi, guys this is Angel again, just want to thank you for all your help, you guy are great. I got stuck there for a little bit, but did get my phone working. Moving to step 2 thanks again.Not bad for a young man. LOL

  257. unk2009 says:

    Will un-rooting my MT3G change my current Amon Ra recovery image ?( I am currently using his latest)and after un-rooting, will I get an OTA update to Donut 1.6 ? Thanx again for all the great vids and ur help….

  258. Guest says:

    Hi, guys this is Angel again, just want to thank you for all your help, you guy are great. I got stuck there for a little bit, but did get my phone working. Moving to step 2 thanks again.Not bad for a young man. LOL

  259. Guest says:

    Will un-rooting my MT3G change my current Amon Ra recovery image ?( I am currently using his latest)and after un-rooting, will I get an OTA update to Donut 1.6 ? Thanx again for all the great vids and ur help….

  260. mario says:

    when i unroot my mytouch3g will how do i get teh new upgradeeee

  261. connor says:

    when i unroot it and then go to re root it with the sappimg root and then put evilhero on is it going to delete all my stuff?

  262. Guest says:

    when i unroot my mytouch3g will how do i get teh new upgradeeee

  263. Guest says:

    when i unroot it and then go to re root it with the sappimg root and then put evilhero on is it going to delete all my stuff?

  264. B L says:

    Please advise where can I obtain sapping.img for Vodafone UK? Mine is updated to 1.6 and would like to root it. Or any other methods?Thanks.

  265. B L says:

    Please correct sappimg.nbh sorry about error.

  266. Guest says:

    Please advise where can I obtain sapping.img for Vodafone UK? Mine is updated to 1.6 and would like to root it. Or any other methods?Thanks.

  267. Guest says:

    Please correct sappimg.nbh sorry about error.

  268. robert g says:

    hey guys i just got the internet plan for my mytouch and the lady on customer care told me i hav to wait like 24-48 hours to get through the google sign in screen…..is that true please some help some that experience it already… please help

  269. Guest says:

    hey guys i just got the internet plan for my mytouch and the lady on customer care told me i hav to wait like 24-48 hours to get through the google sign in screen…..is that true please some help some that experience it already… please help

  270. anthony says:

    what if i bricked my mt3g and i dont have a card reader plus i just took Amon RA’s recovery image and replaced it with cyanogen 1.4 which has no option to enter usb mode!!!!????

    • TheUnlockr says:

      Anthony,

      Then I would either go get a card reader ($5 or less most places and it is good to have) or find a friend with a phone you can put you card into so you can put a ROM on it and then put it back into your phone, boot into recovery, and then wipe and flash the new rom.

  271. Guest says:

    what if i bricked my mt3g and i dont have a card reader plus i just took Amon RA’s recovery image and replaced it with cyanogen 1.4 which has no option to enter usb mode!!!!????

    • David Cogen says:

      Anthony,

      Then I would either go get a card reader ($5 or less most places and it is good to have) or find a friend with a phone you can put you card into so you can put a ROM on it and then put it back into your phone, boot into recovery, and then wipe and flash the new rom.

  272. Leo says:

    Hi Theunlockr, Im being so concern! i would like to unroot on new mytouch 3g, i got a new phone 3 last weeks i think. i wonder if I roots on your website then it will be work after root? Is better to buy a new SD then download on your roots? instead of waste time to wipe and start over SD. What is your opinion better is buying a new SD?

  273. Guest says:

    Hi Theunlockr, Im being so concern! i would like to unroot on new mytouch 3g, i got a new phone 3 last weeks i think. i wonder if I roots on your website then it will be work after root? Is better to buy a new SD then download on your roots? instead of waste time to wipe and start over SD. What is your opinion better is buying a new SD?

  274. jake says:

    don’t do this if you don’t have a data plan (like me) and are afraid of getting stuck on the “Welcome to” screen (where you enter your google account info. It requires a data plan.

    Now, if you happen to have a friend’s data-equipped sim card handy, you can use it… but so far as I see I’m SOL after following this guide.

    (Please put this in the issues if you have no way around. I know several people running Android without data plans.)

  275. Guest says:

    don’t do this if you don’t have a data plan (like me) and are afraid of getting stuck on the “Welcome to” screen (where you enter your google account info. It requires a data plan.

    Now, if you happen to have a friend’s data-equipped sim card handy, you can use it… but so far as I see I’m SOL after following this guide.

    (Please put this in the issues if you have no way around. I know several people running Android without data plans.)

  276. jake says:

    Alright, so I got my phone rooted. Had to hunt down a friend’s sim card, though after the above process stranded me (wish we could get around this already).

    For anyone else in my situation, who is worried about being stranded without a way to activate your android phone (because of no data plan or internet connectivity), the newer rooted ROMs you’ll be flashing come with a “skip activation” option — that way you can get into the phone and turn on wifi before you enter your google username/password.

    At least amonRA’s ROM comes with the option: http://forum.xda-developers.com/showthread.php?t=538645

  277. Guest says:

    Alright, so I got my phone rooted. Had to hunt down a friend’s sim card, though after the above process stranded me (wish we could get around this already).

    For anyone else in my situation, who is worried about being stranded without a way to activate your android phone (because of no data plan or internet connectivity), the newer rooted ROMs you’ll be flashing come with a “skip activation” option — that way you can get into the phone and turn on wifi before you enter your google username/password.

    At least amonRA’s ROM comes with the option: http://forum.xda-developers.com/showthread.php?t=538645

  278. Parker says:

    Unlockr

    I have a mytouch 3g that was rooted to a hero. It was very laggy so I want to un root and can not get it to work. I have tried formating my sd and redownloading the sappimg multiple times but my phone will still not find it. Every time I try to redo it my phone will seach and find nothing. Do you have any tips for me because I have done every step in your video more than once and still have no use out of my phone. Thanks

  279. Guest says:

    Unlockr

    I have a mytouch 3g that was rooted to a hero. It was very laggy so I want to un root and can not get it to work. I have tried formating my sd and redownloading the sappimg multiple times but my phone will still not find it. Every time I try to redo it my phone will seach and find nothing. Do you have any tips for me because I have done every step in your video more than once and still have no use out of my phone. Thanks

  280. Brian says:

    Hi Unlockr,
    First – Thanks for all you do!!! I started with a never rooted donut G1 – wanting to downgrade and root. Loading the Dreaimg.nbh file went fine, and then the cupcake update went fine. Now Im back at signing in to google, and I keep getting “Cant establish a reliable data connection to the server”. I tried a hard reset, and another sim…same problem. I have 3/4 bars, and 3g apparently. Help:(

  281. Guest says:

    Hi Unlockr,
    First – Thanks for all you do!!! I started with a never rooted donut G1 – wanting to downgrade and root. Loading the Dreaimg.nbh file went fine, and then the cupcake update went fine. Now Im back at signing in to google, and I keep getting “Cant establish a reliable data connection to the server”. I tried a hard reset, and another sim…same problem. I have 3/4 bars, and 3g apparently. Help:(

  282. James says:

    the megaupload site is not working …… Where else can i find the file?

  283. Guest says:

    the megaupload site is not working …… Where else can i find the file?

  284. dominique says:

    thank you so much this is my first time rooting and i needed to go back to 1.5 and it worked perfectly thanks the unlockr…..

  285. Guest says:

    thank you so much this is my first time rooting and i needed to go back to 1.5 and it worked perfectly thanks the unlockr…..

  286. PorchSong says:

    I noticed you are running Haykuro 1.33.2005 SPL — when you unroot to stock, does your SPL go back to 1.33.0006?

    I have not unrooted, nor need to, but was wondering if SPL reverted back as well. I have the Haykuro 1.33.2005 SPL as well and did not know if the .nbh image wiped and changed everything.

  287. Guest says:

    I noticed you are running Haykuro 1.33.2005 SPL — when you unroot to stock, does your SPL go back to 1.33.0006?

    I have not unrooted, nor need to, but was wondering if SPL reverted back as well. I have the Haykuro 1.33.2005 SPL as well and did not know if the .nbh image wiped and changed everything.

  288. Will says:

    @ The Unlockr: Okay here’s my problem. I’ve done your process as well as others. Well now I accidentally flashed an old recovery image and when I tried to port a rom onto the phone it failed and then it bricked. I went and bought a sd adapter and now the factory sd card wont even read on my computer. Is there anything else I can do to fix this before putting in for another phone? PLEASE I NEED YOUR HELP. MONEY IS LOW AND GETTING A NEW PHONE IS OUT OF MY REACH RIGHT NOW.

    • TheUnlockr says:

      Will,

      Use a different computer is the only advice I can give if your computer cant see the SD card (that has nothing to do with our procedures, that’s your computer or the SD card).
      If anything try to put it in a computer and then format it using Windows. Then put a new ROM on the card, boot into recovery and wipe then flash.
      Good luck!

      Post in the technical support forums if you have any other issues!

  289. Guest says:

    @ The Unlockr: Okay here’s my problem. I’ve done your process as well as others. Well now I accidentally flashed an old recovery image and when I tried to port a rom onto the phone it failed and then it bricked. I went and bought a sd adapter and now the factory sd card wont even read on my computer. Is there anything else I can do to fix this before putting in for another phone? PLEASE I NEED YOUR HELP. MONEY IS LOW AND GETTING A NEW PHONE IS OUT OF MY REACH RIGHT NOW.

    • David Cogen says:

      Will,

      Use a different computer is the only advice I can give if your computer cant see the SD card (that has nothing to do with our procedures, that’s your computer or the SD card).
      If anything try to put it in a computer and then format it using Windows. Then put a new ROM on the card, boot into recovery and wipe then flash.
      Good luck!

      Post in the technical support forums if you have any other issues!

  290. jessie says:

    when i try to unroot it says no image found????
    what do i have o do to get my phone back to normal

  291. Guest says:

    when i try to unroot it says no image found????
    what do i have o do to get my phone back to normal

  292. jamal says:

    i have a damaged sd card wat do i do????

  293. Guest says:

    i have a damaged sd card wat do i do????

  294. jamal says:

    will i be able to update to donut 1.6 once this is done? also wat do i do with the apk file and the other files i have downloaded to my sd to root the phone?

  295. jamal says:

    i still have all the files ive downloaded to root the phone on my sd card. can i just delete them all including the nbh file?

  296. jamal says:

    even the nbh file? and ok thank you

  297. jamal says:

    also how long do you think it would take for 1.6 to come?

  298. Guest says:

    will i be able to update to donut 1.6 once this is done? also wat do i do with the apk file and the other files i have downloaded to my sd to root the phone?

  299. bran says:

    Hey stock mytouch won’t downdate to 1.5 it says main image older never rooted came with donut grrr sappimg.nbh tried it

    • TheUnlockr says:

      Bran,

      We’ve used this procedure on a stock MyTouch with 1.6 no problem. Try redownloading the file and trying again.
      If you have any other issues, please feel free to post in the technical support forums.

  300. Guest says:

    i still have all the files ive downloaded to root the phone on my sd card. can i just delete them all including the nbh file?

    • David Cogen says:

      Jamal,

      Once you are done with the unrooting and you get back to cupcake (1.5) then you can delete all the files and just wait for the 1.6 update to come over the air.

  301. Guest says:

    even the nbh file? and ok thank you

  302. Guest says:

    also how long do you think it would take for 1.6 to come?

  303. Guest says:

    Hey stock mytouch won’t downdate to 1.5 it says main image older never rooted came with donut grrr sappimg.nbh tried it

    • David Cogen says:

      Bran,

      We’ve used this procedure on a stock MyTouch with 1.6 no problem. Try redownloading the file and trying again.
      If you have any other issues, please feel free to post in the technical support forums.

  304. Adrian says:

    do you need a goldcard ? or can you just plug in your usb and do the file moving from the computer to sd from there ?

  305. Guest says:

    do you need a goldcard ? or can you just plug in your usb and do the file moving from the computer to sd from there ?

  306. Hydtech says:

    same problem as bran and travis: Main Version is Older

    Lmk if anyone comes up with a fix.

  307. Karim Lalji says:

    Hey guys, appreciate all the work you do. First rooted my phone after finding your site so thanks for getting me started. I have flashed numerous roms since than and have infact upgraded my radio and spl as well. Do i need to downgrade my radio if i want to unroot and if so how do i do that? Will i need to downgrade the radio if i ever have warranty issues?

    Thanks for you help

    • TheUnlockr says:

      Karim Lalji,

      Welcome back, glad I could help you!
      Nope, in fact NEVER downgrade the radio or SPL manually (this can freeze the phone). Just do the unrooting and the .nbh file does all that for you in a safe way 🙂

  308. Guest says:

    same problem as bran and travis: Main Version is Older

    Lmk if anyone comes up with a fix.

  309. Guest says:

    Hey guys, appreciate all the work you do. First rooted my phone after finding your site so thanks for getting me started. I have flashed numerous roms since than and have infact upgraded my radio and spl as well. Do i need to downgrade my radio if i want to unroot and if so how do i do that? Will i need to downgrade the radio if i ever have warranty issues?

    Thanks for you help

    • David Cogen says:

      Karim Lalji,

      Welcome back, glad I could help you!
      Nope, in fact NEVER downgrade the radio or SPL manually (this can freeze the phone). Just do the unrooting and the .nbh file does all that for you in a safe way 🙂

  310. Andrew says:

    i tried putting the sappimg,nbh on my sd, turn my phone by holding volume down and power. then it says no image found. i formatted my sd card and it still says no image found. help!

  311. Andrew says:

    also i have a stock 1.6 mt3g. trying to downgrade to i can use the 1 touch click method for rooting

  312. Guest says:

    i tried putting the sappimg,nbh on my sd, turn my phone by holding volume down and power. then it says no image found. i formatted my sd card and it still says no image found. help!

    • David Cogen says:

      Andrew,

      You need to make sure it is on the root of the SD, not in any folders on the card. Also that it is spelled correctly, not zipped etc. Good luck!

  313. Guest says:

    also i have a stock 1.6 mt3g. trying to downgrade to i can use the 1 touch click method for rooting

  314. andrew says:

    it still doesnt work, i put it in the root of my sd card and i even copy pasted the name sappimg.nbh. it still says no image found

  315. Guest says:

    it still doesnt work, i put it in the root of my sd card and i even copy pasted the name sappimg.nbh. it still says no image found

    • David Cogen says:

      Andrew,

      Read the reported issues, should be something about formatting you card to FAT or FAT32 on your computer before you put the sappimg file on it etc.

  316. Will says:

    okay the hero unrooting process said to do this if i wanted to install cupcake 1.5 but i cant tell if it worked or not? HELP!

  317. Guest says:

    okay the hero unrooting process said to do this if i wanted to install cupcake 1.5 but i cant tell if it worked or not? HELP!

  318. Alex says:

    Some rom made phone unable to read SD cards, now can’t unroot or use rom. Any solution or just stuck without a phone?

    • TheUnlockr says:

      Alex,

      Can you put the phone into Recovery mode (home and power)? Then click Wipe Data, and/or Part SD fat32 only? If you can get to any of those options try them they should fix it. Otherwise, this is probably more suited for the Dev that created the ROM cause I have never seen it before so must be his ROM.

  319. Guest says:

    Some rom made phone unable to read SD cards, now can’t unroot or use rom. Any solution or just stuck without a phone?

    • David Cogen says:

      Alex,

      Can you put the phone into Recovery mode (home and power)? Then click Wipe Data, and/or Part SD fat32 only? If you can get to any of those options try them they should fix it. Otherwise, this is probably more suited for the Dev that created the ROM cause I have never seen it before so must be his ROM.

  320. Joe says:

    Sorry if this is a dumb question but, What if we don’t have a sd adapter? The little thing where we put our microsd card into? can we just connect the phone to our computer using the USB cord and then put the files into the memory card?

    • TheUnlockr says:

      Joe,

      I highly recommend having an SD adapter, but yes you can try it without. (We use the SD adapter because the phone can get stuck on the G1 logo and then you can’t mount it to the computer with USB).

  321. Guest says:

    Sorry if this is a dumb question but, What if we don’t have a sd adapter? The little thing where we put our microsd card into? can we just connect the phone to our computer using the USB cord and then put the files into the memory card?

    • David Cogen says:

      Joe,

      I highly recommend having an SD adapter, but yes you can try it without. (We use the SD adapter because the phone can get stuck on the G1 logo and then you can’t mount it to the computer with USB).

  322. SiRen says:

    Hey! My SD card has the file on it, has been formatted and everything. When I press the volume down + start, it goes to the HBOOT but it says “image not found” a bunch of times and then it stops booting. I never get to the “do you want to reboot” menu. What should I do?

  323. Guest says:

    Hey! My SD card has the file on it, has been formatted and everything. When I press the volume down + start, it goes to the HBOOT but it says “image not found” a bunch of times and then it stops booting. I never get to the “do you want to reboot” menu. What should I do?

  324. SiRen says:

    I did that. There is no .zip file at all. I’m really confused at this point.

    • TheUnlockr says:

      Siren,

      Sorry I thought I uploaded it as a .zip. The sappimg.nbh file, download it and don’t rename it to anything, then put it on the SD and try again.
      (The issue is something with your computer either renaming the .nbh file or it doesn’t know what .nbh is so it takes it off the end of the file automatically and then when you put it on the SD card, Android doesn’t know what it is).

  325. SiRen says:

    Alright it worked like a charm! Guess it was the renaming it part. Thanks a bunch 😀

  326. Richard says:

    unlockr,
    i currently am having the same issue as SiRen was having above. before i discovered you guys I followed a tutorial from thegadgetpro on you tube on how to downgrade to 1.5, then root. it was basically the same as your process. i am running the hero rom that you guys recommend but its too buggy for me. i am wanting to unroot and get back to 1.5. Like SiRen, when i go into HBOOT it never asks to apply update. i have done this correctly before when i was downgrading from 1.6 to 1.5 but now it says image not found and goes back to say only HBOOT. i have tried formatting 3 sd cards and re-downloading the sappimg.nbh file several times. what can i do?

    • TheUnlockr says:

      Richard,

      Siren got it working. It was that his computer was renaming it, here’s what I told him to do, see if it works for you:

      The sappimg.nbh file, download it and don’t rename it to anything, then put it on the SD and try again.
      (The issue is something with your computer either renaming the .nbh file or it doesn’t know what .nbh is so it takes it off the end of the file automatically and then when you put it on the SD card, Android doesn’t know what it is).

  327. Richard says:

    i tried this after you told Siren to and still did not work. i have done this before and it worked. i noticed something that is different between yalls mytouch 3g and mine when we go into HBOOT. in the top right yalls says “SHIP S-OFF G” but mine says “SHIP S-ON G”. does this have something to do with my problem?

  328. Guest says:

    I did that. There is no .zip file at all. I’m really confused at this point.

    • David Cogen says:

      Siren,

      Sorry I thought I uploaded it as a .zip. The sappimg.nbh file, download it and don’t rename it to anything, then put it on the SD and try again.
      (The issue is something with your computer either renaming the .nbh file or it doesn’t know what .nbh is so it takes it off the end of the file automatically and then when you put it on the SD card, Android doesn’t know what it is).

  329. Guest says:

    Alright it worked like a charm! Guess it was the renaming it part. Thanks a bunch 😀

  330. Richard says:

    unlockr,
    i looked closer at your video and when you are in HBOOT, our phones say different things. mine says “SHIP S-ON G” instead of “ENG S-OFF H”. also mine says: “HBOOT-1.33.0006” instead of “HBOOT-1.33.2005” we also have different dates.

  331. Richard says:

    unlockr,
    sorry for the many posts but i continue to find more things out. i noticed that when i rooted my phone via the youtube video i saw i entered something different in the text box in linda file manager in the flashrec program. i typed in “sdcard/recovery-RAv1.2.1G.img”, but you guys say to type in “sdcard/recovery-RA-dream-v1.2.3.img”. is this my problem? also i do not remember if i installed the amon ra recoveryimage. but if i hadnt then it would have ever worked huh?

  332. Guest says:

    unlockr,
    i currently am having the same issue as SiRen was having above. before i discovered you guys I followed a tutorial from thegadgetpro on you tube on how to downgrade to 1.5, then root. it was basically the same as your process. i am running the hero rom that you guys recommend but its too buggy for me. i am wanting to unroot and get back to 1.5. Like SiRen, when i go into HBOOT it never asks to apply update. i have done this correctly before when i was downgrading from 1.6 to 1.5 but now it says image not found and goes back to say only HBOOT. i have tried formatting 3 sd cards and re-downloading the sappimg.nbh file several times. what can i do?

    • David Cogen says:

      Richard,

      Siren got it working. It was that his computer was renaming it, here’s what I told him to do, see if it works for you:

      The sappimg.nbh file, download it and don’t rename it to anything, then put it on the SD and try again.
      (The issue is something with your computer either renaming the .nbh file or it doesn’t know what .nbh is so it takes it off the end of the file automatically and then when you put it on the SD card, Android doesn’t know what it is).

  333. Guest says:

    i tried this after you told Siren to and still did not work. i have done this before and it worked. i noticed something that is different between yalls mytouch 3g and mine when we go into HBOOT. in the top right yalls says “SHIP S-OFF G” but mine says “SHIP S-ON G”. does this have something to do with my problem?

  334. Guest says:

    unlockr,
    i looked closer at your video and when you are in HBOOT, our phones say different things. mine says “SHIP S-ON G” instead of “ENG S-OFF H”. also mine says: “HBOOT-1.33.0006” instead of “HBOOT-1.33.2005” we also have different dates.

  335. Guest says:

    unlockr,
    sorry for the many posts but i continue to find more things out. i noticed that when i rooted my phone via the youtube video i saw i entered something different in the text box in linda file manager in the flashrec program. i typed in “sdcard/recovery-RAv1.2.1G.img”, but you guys say to type in “sdcard/recovery-RA-dream-v1.2.3.img”. is this my problem? also i do not remember if i installed the amon ra recoveryimage. but if i hadnt then it would have ever worked huh?

  336. Richard says:

    turns out that i do not have the latest version of amon ra. can i just re-do with new version (1.2.3) through linda file manager and then do this unroot process?

  337. Guest says:

    turns out that i do not have the latest version of amon ra. can i just re-do with new version (1.2.3) through linda file manager and then do this unroot process?

  338. Cindy says:

    I am sorry to ask such a stupid question, but I’m totally computer/cell phone illiterate. I just bought a used MyTouch on Ebay and it’s rooted and having all kinds of problems. The seller said I should unroot it, but I am clueless. Do I take the SD card out of my phone and put it right in my computer? I can’t find where it would go. Or is there some other thing I need to purchase in order to get the SD card into the computer. Thanks so much for your help!

    • TheUnlockr says:

      Cindy,

      No need. Just plug the phone in via USB cable. Then pull down the notification bar and clcik on the SD notification and click Mount. This will allow you to open the SD card on the computer (will be under My Computer as Removable Disk). Then drag and drop the file over to the Removable Disk and then once it is done copying unplug the USB cable and follow the procedure.

  339. Cindy says:

    Thank you so much for your help. I really appreciate it. Please forgive my ignorance 🙂 I managed to make it through the steps above as you directed, and now I’m just trying to get my phone up and running. When I turn it on and touch the android to begin and go to the google account, I am getting an error message that says “Can’t establish a reliable data connection to the server. This could be a temporary problem or your SIM Card may not be provisioned for data services. If it continues, call Customer Care”. Is this related to what I just did by any chance, or do you have any other ideas for me?

  340. Cindy says:

    Never mind. I just figured it out myself. Go Cindy, Go Cindy, Go Cindy 🙂

  341. Guest says:

    I am sorry to ask such a stupid question, but I’m totally computer/cell phone illiterate. I just bought a used MyTouch on Ebay and it’s rooted and having all kinds of problems. The seller said I should unroot it, but I am clueless. Do I take the SD card out of my phone and put it right in my computer? I can’t find where it would go. Or is there some other thing I need to purchase in order to get the SD card into the computer. Thanks so much for your help!

    • David Cogen says:

      Cindy,

      No need. Just plug the phone in via USB cable. Then pull down the notification bar and clcik on the SD notification and click Mount. This will allow you to open the SD card on the computer (will be under My Computer as Removable Disk). Then drag and drop the file over to the Removable Disk and then once it is done copying unplug the USB cable and follow the procedure.

  342. Guest says:

    Thank you so much for your help. I really appreciate it. Please forgive my ignorance 🙂 I managed to make it through the steps above as you directed, and now I’m just trying to get my phone up and running. When I turn it on and touch the android to begin and go to the google account, I am getting an error message that says “Can’t establish a reliable data connection to the server. This could be a temporary problem or your SIM Card may not be provisioned for data services. If it continues, call Customer Care”. Is this related to what I just did by any chance, or do you have any other ideas for me?

    • David Cogen says:

      Cindy,

      On that screen, click Menu then APN then Menu again and Add APN. Then put in your companies APN settings from our Internet and MMS Settings page.

  343. Guest says:

    Never mind. I just figured it out myself. Go Cindy, Go Cindy, Go Cindy 🙂

  344. Allen Mac says:

    Ok, I just did a warranty exchange for my Mytouch3G. I am trying to root my new one. It shipped with android 1.6. I cant do the 1 click method as I am not on cupcake. I tried to do the sappimg.ngh but it gives me the following message.
    “Main version is older!
    Update Fail!
    Do you want to reboot device?
    yes
    no

    Is there anyway to root a mytouch that was shipped and preloaded with 1.6. I have no cupcake os to roll back to!!!! thanks lol

    • TheUnlockr says:

      Allen Mac,

      Thats an odd error…
      You should be able to reformat the SD card, then put the sappimg.nbh file on there and flash it in bootloader.

      If not then search our site for the word Goldcard and youll find a procedure for the myTouch that is old but it’ll get around that for sure (its just a long process).

  345. Allen Mac says:

    LOL!…When I originally got my MyTouch I did the gold card method. 4 days later the one click root method was revealed to the world. I vowed to never do the goldcard again…awwwwww man…great site, and great response time. wow…IMPRESSED

  346. Guest says:

    Ok, I just did a warranty exchange for my Mytouch3G. I am trying to root my new one. It shipped with android 1.6. I cant do the 1 click method as I am not on cupcake. I tried to do the sappimg.ngh but it gives me the following message.
    “Main version is older!
    Update Fail!
    Do you want to reboot device?
    yes
    no

    Is there anyway to root a mytouch that was shipped and preloaded with 1.6. I have no cupcake os to roll back to!!!! thanks lol

    • David Cogen says:

      Allen Mac,

      Thats an odd error…
      You should be able to reformat the SD card, then put the sappimg.nbh file on there and flash it in bootloader.

      If not then search our site for the word Goldcard and youll find a procedure for the myTouch that is old but it’ll get around that for sure (its just a long process).

  347. Allen Mac says:

    Ok. Gold Card method worked. Maybe you should update it for people who might have had the same problem. The only way to root mytouch 3g that shipped stock is by using a gold card. If anyone needs a gold card I will send you mine.

    • TheUnlockr says:

      Allen Mac,

      Its weird though, the procedure works for some shipped Donut MyTouches and some it doesn’t. But I added a Reported Issue to the procedure for anyone that gets the error.
      Thanks for letting me know!

  348. Guest says:

    LOL!…When I originally got my MyTouch I did the gold card method. 4 days later the one click root method was revealed to the world. I vowed to never do the goldcard again…awwwwww man…great site, and great response time. wow…IMPRESSED

  349. Guest says:

    Ok. Gold Card method worked. Maybe you should update it for people who might have had the same problem. The only way to root mytouch 3g that shipped stock is by using a gold card. If anyone needs a gold card I will send you mine.

    • David Cogen says:

      Allen Mac,

      Its weird though, the procedure works for some shipped Donut MyTouches and some it doesn’t. But I added a Reported Issue to the procedure for anyone that gets the error.
      Thanks for letting me know!

  350. Allen Mac says:

    Ok. Found out. Some phones from TMobile ship with 1.5 and some with 1.6. Obviously this would have to be older stock. The ones with 1.5 will automatically OTA after you sign in and it registers on the network. The ones that ship with 1.6 dont have a cupcake to roll back to. The goldcard method works flawlessly. I am rooted!

  351. Guest says:

    Ok. Found out. Some phones from TMobile ship with 1.5 and some with 1.6. Obviously this would have to be older stock. The ones with 1.5 will automatically OTA after you sign in and it registers on the network. The ones that ship with 1.6 dont have a cupcake to roll back to. The goldcard method works flawlessly. I am rooted!

  352. Dustin says:

    unlockr… plz help. when i go to hboot the file it will say sd checking, loads, then goes to the same screen with hboot and the fastboot under it. i power down and when i power up everything still powers up fine, just like normal. i tried formating the card and redownloading the file but still does the same thing…
    i want to go to the 1.5 to root and get the hero rom.
    plz help!

  353. Guest says:

    unlockr… plz help. when i go to hboot the file it will say sd checking, loads, then goes to the same screen with hboot and the fastboot under it. i power down and when i power up everything still powers up fine, just like normal. i tried formating the card and redownloading the file but still does the same thing…
    i want to go to the 1.5 to root and get the hero rom.
    plz help!

  354. ray says:

    ok so i unrooted but how do i get back to 1.6

  355. Guest says:

    ok so i unrooted but how do i get back to 1.6

  356. aaron says:

    you saved my girlfriends phone for me!!! I couldn’t thank you enough, hopefully neither can she 😉

  357. Guest says:

    you saved my girlfriends phone for me!!! I couldn’t thank you enough, hopefully neither can she 😉

  358. Chadd says:

    Hey Allen Mac, could you send me your gold card as i am experiencing the same problem you had. Thanks a bunch

  359. Guest says:

    Hey Allen Mac, could you send me your gold card as i am experiencing the same problem you had. Thanks a bunch

  360. dariiO. says:

    SAPPHIRE PVT 32B SHIP S-ON G
    HBOOT-1.33.0006
    CPLD-10
    RADIO-2.22.19.26I
    MAY 27 2009,19:06:41

    i now alot of people is having trouble unrooting their mytouch or putting it back to version 1.5… so for those people that has the sappimg file not reading on the mytouch, you have to set your memory card to FAT32. you could do this by going to the format option on the computer but before you do it make sure you format the sd card to FAT32 and not FAT(default), then copy the sappimg file and the mytouch should read it with no problem.

    i hope i helped. at least someone

  361. Allen Mac says:

    chad..email me at tornamac04@gmail.com…im in tx

  362. Guest says:

    SAPPHIRE PVT 32B SHIP S-ON G
    HBOOT-1.33.0006
    CPLD-10
    RADIO-2.22.19.26I
    MAY 27 2009,19:06:41

    i now alot of people is having trouble unrooting their mytouch or putting it back to version 1.5… so for those people that has the sappimg file not reading on the mytouch, you have to set your memory card to FAT32. you could do this by going to the format option on the computer but before you do it make sure you format the sd card to FAT32 and not FAT(default), then copy the sappimg file and the mytouch should read it with no problem.

    i hope i helped. at least someone

  363. Guest says:

    chad..email me at tornamac04@gmail.com…im in tx

  364. Phix Scene says:

    Okay, I’m back on 1.5, but when I go to the update thing, it says my phone is up to date. How do I get back to regular Donut?

  365. Guest says:

    Okay, I’m back on 1.5, but when I go to the update thing, it says my phone is up to date. How do I get back to regular Donut?

  366. Manny says:

    theunlockr,

    Sorry for repeating same typical question, but my gf just got new mt3g sent to her from tmobile because her last one was broken. I tried rooting, just like i did it to my mt3g and i got the “phone says the updated version is older” If i go ahead and try the goldcard method can i use the sd card in my phone as a backup, or should i try this method once more and if it fails buy a new sd card for the goldcard method. Thanks for the help.

  367. Guest says:

    theunlockr,

    Sorry for repeating same typical question, but my gf just got new mt3g sent to her from tmobile because her last one was broken. I tried rooting, just like i did it to my mt3g and i got the “phone says the updated version is older” If i go ahead and try the goldcard method can i use the sd card in my phone as a backup, or should i try this method once more and if it fails buy a new sd card for the goldcard method. Thanks for the help.

    • David Cogen says:

      Manny,

      You can use your SD card, just make sure that you backup everything currently on it onto your computer cause it will be erased by this process.
      Good luck!

  368. Kevin says:

    hello unlockr,
    using the myt3g, so i had android 1.6, and just finished your method to go back to cupcake, and now im stuck on the “welcome to” process, have an account, but no data access to finish the process and continue loading my ROM, got any suggestions? plz help lol

    • TheUnlockr says:

      Kevin,

      Easies way to get past that is to add the data plan to your account, activate the phone, then call and have the data plan removed (will literally cost you $1 for the day and that’s it).
      Check our How to Activate a G1 without a Data Plan procedure too for other options.

  369. Guest says:

    hello unlockr,
    using the myt3g, so i had android 1.6, and just finished your method to go back to cupcake, and now im stuck on the “welcome to” process, have an account, but no data access to finish the process and continue loading my ROM, got any suggestions? plz help lol

    • David Cogen says:

      Kevin,

      Easies way to get past that is to add the data plan to your account, activate the phone, then call and have the data plan removed (will literally cost you $1 for the day and that’s it).
      Check our How to Activate a G1 without a Data Plan procedure too for other options.

  370. chico says:

    how do i upgrade my touch back to donut

  371. Guest says:

    how do i upgrade my touch back to donut

  372. ramon says:

    hello,,i have a mt3g and i flashed the sappimg,,and said succesfull but when my phone rebooted it still says versipn 1.6…..whats up with that?

  373. Guest says:

    hello,,i have a mt3g and i flashed the sappimg,,and said succesfull but when my phone rebooted it still says versipn 1.6…..whats up with that?

    • David Cogen says:

      Ramon,

      Try to root and see what happens… if it doesnt let you flash the recovery than you didnt downgrade to 1.5 you are still at 1.6.

  374. ramon says:

    i tried to root,,no luck,,i read somewhere that the newest version of mytouch (drc92) is setup to not be rooted,,,,dont know

  375. Guest says:

    i tried to root,,no luck,,i read somewhere that the newest version of mytouch (drc92) is setup to not be rooted,,,,dont know

  376. Chris says:

    I tried to download the file i need to downgrade to 1.5 and it says its like invalid.

  377. Guest says:

    I tried to download the file i need to downgrade to 1.5 and it says its like invalid.

  378. Chris M says:

    My computer trys to open the file, do i do that. And i have gotten the file on my SD card, but my phone doesnt find it.

  379. Guest says:

    My computer trys to open the file, do i do that. And i have gotten the file on my SD card, but my phone doesnt find it.

  380. eglis says:

    anyone happens to have the rogers default logo in 565 format ?
    i need to return my phone and i don’t have that splash screen anywhere.

  381. Guest says:

    anyone happens to have the rogers default logo in 565 format ?
    i need to return my phone and i don’t have that splash screen anywhere.

  382. John Anderson says:

    I have a myTouch 3g:
    SAPPHIRE PVT 32A SHIP S-ON G
    HBOOT-1.33.0013 (SAPP31000)
    CPLD-13
    RADIO-2.22.23.02
    Oct 21 2009.22:33:27

    When I try this I get: Model ID incorrect! Update Fail!

  383. Guest says:

    I have a myTouch 3g:
    SAPPHIRE PVT 32A SHIP S-ON G
    HBOOT-1.33.0013 (SAPP31000)
    CPLD-13
    RADIO-2.22.23.02
    Oct 21 2009.22:33:27

    When I try this I get: Model ID incorrect! Update Fail!

  384. Keith says:

    How do you get back to 1.6 after you unroot?

  385. Guest says:

    How do you get back to 1.6 after you unroot?

  386. Creon says:

    Hi Unlockr / All,

    Yes, I also have the error:
    Model ID incorrect! Update Fail!

    My phone configuration is:
    SAPPHIRE PVT 32A SHIP S-ON H
    HBOOT-1.76.0007 (SAP10000)
    CPLD-12
    RADIO-6.35.07.29
    Aug 4 2009,19:43:30

    Really appreciate if you could give inputs as I’m stuck and couldn’t root my phone via one-click (https://theunlockr.com/2009/08/29/how-to-root-the-htc-magic-in-one-click/) as it says backup failed or flash failed when I try to use the FlashRec program, thus this unrooting method first. And goldcard method of rooting is the last resort I would like to take since it is SO complicated. Thanks in advance.

    • TheUnlockr says:

      Creon,

      You don’t have a MyTouch from your motherboard version you have a Magic (32A). So do the How To Unroot the Magic procedure, not the MyTouch. Then go back to the How To Root the Magic in One Click procedure.
      Good luck!

  387. Guest says:

    Hi Unlockr / All,

    Yes, I also have the error:
    Model ID incorrect! Update Fail!

    My phone configuration is:
    SAPPHIRE PVT 32A SHIP S-ON H
    HBOOT-1.76.0007 (SAP10000)
    CPLD-12
    RADIO-6.35.07.29
    Aug 4 2009,19:43:30

    Really appreciate if you could give inputs as I’m stuck and couldn’t root my phone via one-click (https://theunlockr.com/2009/08/29/how-to-root-the-htc-magic-in-one-click/) as it says backup failed or flash failed when I try to use the FlashRec program, thus this unrooting method first. And goldcard method of rooting is the last resort I would like to take since it is SO complicated. Thanks in advance.

    • David Cogen says:

      Creon,

      You don’t have a MyTouch from your motherboard version you have a Magic (32A). So do the How To Unroot the Magic procedure, not the MyTouch. Then go back to the How To Root the Magic in One Click procedure.
      Good luck!

  388. PatrikS says:

    The two different images are pointing to the exact same place, hence it is the same file… is this by purpose?

  389. Guest says:

    The two different images are pointing to the exact same place, hence it is the same file… is this by purpose?

    • David Cogen says:

      PatrikS,

      Ya I figured they might be the same image but didnt have time to check the link. Are they the exact same url that they are pointing to?

  390. LouisD says:

    Hello Mr.Unlockr,

    I just went to the store and bought a Mytouch 3g from tmobile and it’s the new one with the 3.5mm headset jack on it when I tried this it went through and it says update is in progress after about 2-3 mins when the blue bar gets to the top of the phone it says “Model ID incorrect! Update fail!”

    I have tried to use the 32A nbh file that was updated today and yet still have had no luck.

    Phone Info is as follows:
    SAPPHIRE PVT 32A SHIP S-ON G
    HBOOT-1.33.0013 (SAPP31000)
    CPLD-13
    RADIO-2.22.23.02
    Oct 21 2009,22:33:27

    P.s. I had no problem rooting my wifes 32b using this guide and I thank you for that and if you could leand me a hand in this I would be greatful, Thanks again.

  391. Creon says:

    Hi Unlockr,

    Yes – both are exactly pointing to the same url: http://www.megaupload.com/?d=BLM4EDGE

  392. Garduna says:

    Didn´t work on my Vodafone Magic, but thnx anyway!

  393. Guest says:

    Hello Mr.Unlockr,

    I just went to the store and bought a Mytouch 3g from tmobile and it’s the new one with the 3.5mm headset jack on it when I tried this it went through and it says update is in progress after about 2-3 mins when the blue bar gets to the top of the phone it says “Model ID incorrect! Update fail!”

    I have tried to use the 32A nbh file that was updated today and yet still have had no luck.

    Phone Info is as follows:
    SAPPHIRE PVT 32A SHIP S-ON G
    HBOOT-1.33.0013 (SAPP31000)
    CPLD-13
    RADIO-2.22.23.02
    Oct 21 2009,22:33:27

    P.s. I had no problem rooting my wifes 32b using this guide and I thank you for that and if you could leand me a hand in this I would be greatful, Thanks again.

    • David Cogen says:

      LouisD,

      The new MyTouch is a different phone, we need to do a different procedure for it (when someone lets us borrow the new mytouch).

  394. Guest says:

    Hi Unlockr,

    Yes – both are exactly pointing to the same url: http://www.megaupload.com/?d=BLM4EDGE

  395. Justin says:

    i just want to know if this will work for a 32A magic aswell?

  396. rbaggio00 says:

    i have the new MYtouch from tomobile with the 32a and i get a signature failed. any ideas

  397. Guest says:

    Didn´t work on my Vodafone Magic, but thnx anyway!

  398. Guest says:

    i just want to know if this will work for a 32A magic aswell?

  399. Guest says:

    i have the new MYtouch from tomobile with the 32a and i get a signature failed. any ideas

  400. eman says:

    how do you tell if your phone is rooted?

  401. Amber says:

    I can’t get the sappimg.nbh to download from megaupload, help

  402. Amber says:

    Trying to revert my device back to cupcake to root

    my device info:
    Sapphire pvt 32B ship s-on G
    Hboot-1.33.0006 (SAPP30000)
    CPLD-10
    RADIO-2.22.23.02
    May 27 2009, 19:06:41

  403. jason says:

    i started the unroot section. dragging first sappimg folder to my mem card. keeps saying remove writ protection? whats this

    • TheUnlockr says:

      Jason,

      Your memory card has a little slider on the side. If it is in the locked position you can’t copy to it. You probably accidentally flicked it to lock. Unlock it and try again. Good luck!

  404. Guest says:

    how do you tell if your phone is rooted?

  405. Guest says:

    I can’t get the sappimg.nbh to download from megaupload, help